When you choose Omega, you can be sure of customer guaranteed service and a level of commitment to delighting our customers time after time. But you don't have to take our word for it, read from our other happy customers:
(71 Reviews)
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(81 Reviews)
Excellent! Blake was professional friendly & efficient
Very High. This is the first time we have used your Electricians and we were very happy. We have only ever used your plumbers.
Great service. Friendly and reliable
thorough and efficient
Excellent service from Ben who worked through to about 7.30 pm on Saturday night to help us get hot water until our system could be replaced on Monday. The boys arrived first thing Monday, and new tank was installed by about 11.00am
Everything was great - I got new smoke alarms, replacement bathroom lights, safety switches
The service was very prompt. I got a pre quote before any work was done and it was explained to me. Then the electricians arrived the next day on time, the explained everything. Did the job and made sure all was working and where very precise.
Excellent
Excellent
Charles and Tim were very professional & friendly. They were neat ,tidy & took care while working at our property. I was very impressed with the service.
Excellent, Prompt, Honest
The service was excellent.
Friendly, reliable, helpful & efficient
Excellent.
very good
Timely, friendly and professional
excellent
Started with my initial phone call. The receptionist was friendly and really helpful. Josh M arrived as scheduled in the morning and quoted for the job including informing me our switch board was actually non compliant to Aust Standards and added the replacement to the quote, then Cameron B and Tim R arrived around lunch time to proceed with the work. All three tradesmen were thorough, efficient, polite and cleaned up after they had finished. I was very happy with the work they did. They replaced a bedroom ceiling fan, an ensuite exhaust fan, installed a new heater light in the ensuite and supplied and installed a new enclosure with all new individual safety switches and circuit breakers to make our switch board Australian Standards compliant. The honesty of Josh M in informing me our switch board was outdated and we should think about updating. The technicians couldn't install a new heater light without the upgrade. Cameron B and Tim R were both great workers. I also liked the quote being for everything and no surprise add ons with a final bill. Would recommend highly Omega
Good
Extremely good in all aspects. Prompt response to request for a quote. Range of options given for repair/upgrade of electrical work. Work completed with 24hrs of quote accepted to a high standard
friendly, efficiently
Excellent.. Would definitely use Omega again.
Extremely efficient and professional.
Both Thomas and Cameron were great. Very personable and thought through what they needed to do in the least disruptive way.
Very knowledgeable; excellent service
Excellent! Quick and efficient! on time/early for first call out and worked very quickly. The boys were very friendly, conscientious and unobtrusive.
The service carried out by Matthew was excellent, he kept me informed of all his work and cleared up after the job was finished. He is a credit to your company
Charles was punctual, friendly and competent and did a very good job - five out of five.
Hi, Ben D was the electrician who came to replace a smoke detector in my town house on 22/6/17. He was prompt, professional, friendly and efficient. He was able to provide me with a compliance certificate on completion of the job. He was knowledgeable and was able to give me information on the legislation which now applies to home safety, which I followed up. I had trust in his abilities and felt he put the interests of the customer first. A great job. Thank you. Robyn Stevens Nurse Unit Manager, Emergency Care Adventist HealthCare | 185 Fox Valley Road, Wahroonga, NSW 2076
5 stars out of 5
Turn up on time, friendly, knowledgeable. Would recommend Jesse and Omega to my friends
Prompt and Efficient
Very good
Reliable and professional skills. We are very impressed by their service. This is our second requests and we will definitely come back to Omega.
Excellent service
The Service call out today was prompt & efficient. I was given an estimated time of arrival & Omega were here within 4.5 hours of being phoned by me with this urgent request for service.
Good
James H., Matthew S. and George W. cleaned and relined defective drain pipe on my property. All arrived on time, a work has been performed as per agreed schedule, the place left clean and tidy. Must note that communication was very good. The conduct needs to be commended. I would recommend this service.
excellent. They were both very courteous and respectful towards me.
Excellent
Excellent. Cameron's promptness, problem solving and general efficiency plus a friendly disposition.
Excellent. Polite & courteous young man, efficient and good job.
great work ethics, professional and friendly! Charles did extra job ( replacing the old worn-out wires behind the switch board)to ensure the safety and prevent the potential danger. His work ethics and attention to details are highly commendable!
Very good
Fantastic service
Very good
high quality. The expertise and level of clear communication as well as the fact that Cameron made sure we had the correct product for our needs
You provide an excellent service to your customers.
Very good
Very good, very attentive
Excellent. Thomas was polite & seemed very trustworthy & did a very good job cleaning up afterwards.
The service was excellent.
Professional
Impeccable service from start to finish
Excellent Phone call prior to arrival. Very pleasant, polite & professional. Kyce was very happy to answer a question re last week\'s installation of a new Quantum hot water service by your company.
Good professional service, prompt and very responsive to queries
A pleasure to have Chris in our home. My wife, Jan Briton, is a Platinum Life Member of your Home Service Plan and we are very well satisfied with your service.
Very good
Fantastic, very efficient. Friendliness, efficient, hard working and cleaned up after work was completed. Explained the work that was completed and how to use it. Very insightful suggestion: I was very satisified with service.
Excellent work thanks Cameron and Sam C 11/10
Excellent service from both men. Very well mannered and caring
Josh rang beforehand to let us know his expected arrival time and arrived when he said he would. He was polite, efficient and helpful - we could not have asked for a better technician!
Excellent
Excellent, as always
Excellent
Great.. good old fashion service
Great job and on time.
Excellent service, fixed the problem very efficiently. Friendly and courteous.
excellent
Exceptional service
On time, friendly and clean.
Excellent! Chris P. was first on scene after disaster struck at my place. He really knew what he was doing!
Very professional in every way
Extremely professional
Excellent
Excellent.
Very good
Excellent!
Professional and timely
Great, fast, neat, clean, competent...the light are ON!
Excellent
Good. Had 2 Technicians Marcus R. and Cameron G.
Excellent
Personable and Professional, transparent, knoweldgeable and tailored to my needs
Excellent service . Fast , friendly and efficient
Excellent
Very good
Josh was friendly, professional and knew exactly what he was doing. Much much better then our past electricians! He assessed each problem we had properly and gave us the best option for each. He even went out of his way to find somewhere to buy a part and return extremely quickly. We were all so happy with the service, i would 100% recommend Josh to everybody i know as he is an extremely competent electrician who knows how to deal with people professionally. If we get Josh back again we will be extremely happy!
Excellent customer service. Very tidy. Reliable and on time. Work was done well.
Very Professional
Fantastic
Very good
Excellent service
Great
Great friendly service
Very efficient
Excellent
Excellent. Ben was very friendly and explained the job well. On time as well so we didn't have to sit around waiting. Would recommend.
Very efficient
The response from Omega was exemplary....they arrived within 2 hours of the first contact.
Please both teams Cameron, Thomas ,Josh and a apprentice (sorry forgotten there name the tall young man.) Josh & apprentice gave quote. Cameron & Thomas did work. Both teams were professional and very tidy in presentation, congratulatio
perfect in every aspect.
Professionally carried out
Helpful, informative and courteous. Took account of the fact that the house is expected to be demolished soon.
Excellent
Excellent
Good
Excellent
The service was great - and well explained. Also the apprentice Tommy did really good work and went the extra mile (not sure if I need to leave a separate review for him)
Very professional, Charles knew everything and did not shy from a problem but completed the Job to perfection. I will go out of my way to ensure i have this technician each time when need.
Excellent service, no complaints at all.
Darren and Nick were professional, friendly and nothing was a problem. Listed to all my concerns and addressed them without any hesitation. Fantastic service.
Excellent
The service and level of engagement was exceptional. The two technicians who worked on the house were professional and easy to discuss options.
Prompt & efficient
Excellent
5 STAR
From the first phone contact everyone was very helpful.
James provided great service by letting me what needed to be done before he started and kept me informed throughout the job.. He competently completed the tasks and cleaned up afterwards.
Excellent - professional, friendly, high-standard of workmanship, clean and tidy
good service
excellett they turned up on time and were polite and cleaned up afterwards
friendly and highly professional
prompt, friendly and and highly professional
very helpful
Excellent and great customer service
Very professional, polite and respectful.
Professional and reliable
Charles H and Tim R were both polite, efficient, considerate and careful in their work. For example asking if we wanted to keep the old lights and checking where the fixing points in the ceiling were to get timber not plaster!
very prompt.
Excellent
Outstanding. Charles and Tim Raper were punctual, informative, professional and understanding of client's needs. Not only did they provide outstanding technical service, but they communicated in a friendly and courteous manner, keen to make sur
Very professional. On time and completed work to a good standard.
Excellent experience. Thanks
Excellent
professional and friendly
Excellent and prompt service
Outstanding
Was really, good, efficient and well managed
EXCELLENT
Excellent work and the best electricians I have had any work from. Seriously, I have had a lot of work done and honestly the work from Charles and Tim Raper was fantastic and no corners were cut and this job offers many challenges and the results are tops.
Very professional and great advice from Ben
Excellent! Tim was very impressive as an apprentice at the end of only his first year Charles is a good teacher and made sure everything was done correctly
Excellent
Stable big name that will be around through the years to stand by their commitment
Impressed with the solution
Very efficient
David was very professional and a really nice guy as well. Would highly recommend.
this is the first time we used Omega Services and we were most impressed
The service was excellent. Prompt , friendly , and very professional. Cameron did a fantastic and thorough job and explained to me how everything worked and what to do if there is a problem. He even removed the rubbish! Cameron is an asset to the Omega electrical business!
Great. On time. Called before arrival. Called in help when needed and another tech arrived.
Excellent service
excellent
Very Good
Excellent service from your electrician, Charles Habkouk.
Very impressed with service, both customer and technical service.
Ben was on time and worked efficiently.
Excellent service
Excellet service. Detailed explanation of the service to be rendered and end results. Technician team arrived on time and were very professional
efficient, friendly and professional
prompt
Excellent
Excellent.
Excellent
Good follow up
Very polite and efficient
professional
Excellent response - prompt, on-time and highly professional.
Josh was on time, clean, tidy and very nice. He called ahead too, which I really like. He assessed the situation, informed me in detail and then fixed it. He also informed me of longer-term and permanent options (this is a recurring issue), including quotes, and was able to answer every question I had. I'd be happy to have Josh back for future work.
Awesome. James listened to what I had to say and was on point with the drainage issue down the side of my house , he gave me options as to what could be done to fix it based on my budget.
10/10
Amazing
Very professional, very helpful, and very friendly.
Very professional and obliging
Very efficient, courteous, prompt
Excellent. Not sure if have the date correct, but it was some time ago. Cameron came out with the other Cameron.
Excellent. its terrific to see an Aussie company provided such great customer service.
Very good and very fast
Excellent
Excellent- couldn't be happier
Josh Martin was friendly, good value, arrived on time, and fixed the fault quickly - very professional.
The service provided was excellent - receiving a call giving 15 minutes notice before arrival is great. Both men were very personable and seemed knowledgeable.
Totally excellent
James was great
great, polite and friendly
Excellent
Excellent
Excellent
Very friendly and professional.
Responsive, Efficient & solution focused.
Very good - prompt arrival, quick service, upfront quotes
Excellent, on time and very professional
Excellent telephone reception service. Excellent Plumbing service.
Professional
Very happy with the job and I would recommend the company .
Great communication regarding the availability of the technicians both from the office and the technicians themselves. Andrew was friendly and knowledgable advising us of a potentially dangerous electrical board that hadn't been looked at in years.
Very Good
Great service and would highly recommend
Excellent
Excellent attention to details
Very impressive and professional.
I am really happy with the service. They are professional and friendly.
There were two electricians, Cameron Barratt & Cameron Glynn. They were thoroughly professional, courteous, friendly, informative and quick to attend to the matter at hand.
Professional and Fair
very good
5 star from the time we called the customer service team to the moment the electrician came.
Excellent overall.
Very good
Great!
Excellent. Swift, informative. A polite professional young man who appeared to be very well-informed and was able to answer all my questions.
Cameron was friendly, professional and helpful.
Professional and most helpful
Very prompt and professional. Technicians very helpful and polite. On time and punctual. Very patient to explain things.
Excellent, and I will keep Omega as my reliable contractor for all of the future plumbing jobs.
Excellent
Helpful service.
Excellent
Tom was very polite, kept us in the loop and checked his work thoroughly before leaving.
EXCELLENT
Really good team effort
Wonderful
Absolutely wonderful and excellent professionalism presentation!
Excellent, Terrifically brilliant!!!
Excellent work and dedicated electrician
Troy was excellent, courteous and well organized.
Excellent. Professional, courteous and genuine.
Excellent
very good
Excellent
Excellent. Kurt was professional, friendly and obviously very knowledgeable. He got the job done in super quick time and always let me know exactly what was going to be done.
Very good.
really good
thorough, informative, helpful, friendly
Very good - got on with job and did so quickly & efficiently
It was excellent, I was kept informed about the time the electrician would come and Ben arrived as he said he would
was very professional and helpful
Excellent On Time and Professional
Kurt called me on approach with an ETA, which was incredibly considerate, allowing me to grab a quick breakfast before he arrived - ie. I was not waiting around! Excellent.
Came early did job cleaned up.
Job well done!
Fantastic job done! Excellent and professional work.
Excellent job! Very professional and efficient.
Excellent
They turned up when they said they would, even ringing in advance to confirm their arrival time. Peter came and gave an assessment on the hot water heater and explained why it should be replaced. He quickly got us a quote and arranged for the replacement. Mitch and Alex arrived within the time window we were given. They were friendly and polite and cleaned up after themselves, even taking away the old unit. Happy to recommend them to anyone.
Excellent
Excellent
This review covers the following three members of the Omega Team : Tim Raper, Tim Raper Sam Carter and Josh Martin each undertook their respective duties in a most proficient and professional manner.
very good
Responded within hours to clear drain ahead of threatened heavy rain
Very professional. Highest quality plumbing services.
Keelan and team worked very well in a difficult to access location.
Cameron and Sam also josh the week before were great
Omega Services attended my home and changed the taps in our bathroom and kitchen. They were prompt , very pleasant to deal with and did a great job. I dealt with 2 different technicians and each of them were fantastic.
John was excellent - very professional and friendly at the same time.
very efficient and prompt
We were very pleased with the service provided by Rhys and Andrew who arrived on time and completed the repairs efficiently and effectively. They were courteous and informative in their explanations of the work being undertaken.
John was very good very helpful
Troy was very patient and thorough. It was a strange issue but he worked tirelessly until he found two faults one of which happened during the process and fixed things for me. Great service.
Excellent
first class,arrived on time ,cameron was courteous and well mannered.a credit to your company
A1 - what a team effort
Top class
The 2 people I dealt with do not have their names in the list provided, Plumber Josh & the first person I spoke to Rebecca. Both of them were polite and concise.
Very professional
Excellent
excellent. was on time as they said they would be. clean and friendly.
Excellent
Excellent
Excellent
The guys phoned to inform what time they would be arriving & then arrived on time.
very good
excellent
Excellent as always
The service was carried out very professionally. The technician, Charlie ( who doesn`t appear on your list ) was personable and explained what he had to do to repair my issue. He was tidy and cleaned up the area when finished.
Excellent. Professional installation and good advice for my new garden lights.
Excellent professional service
prompt, professional, friendly
Chris was the best plumber I have ever encountered. I couldn't be happier with the service.
Excellent service timely
Chris was great.
Very professional and they take time to explain in simple laymans lingo
Excellent so far
Good service, informative
Excellent timing, thorough consultation, friendly and approachable persona, explained concepts clearly, extensive knowledge and options presented, outstanding customer service overall
Today it was excellent
Absolutely amazing 10 out of 10 from the top to the bottom
Excellent
very good
Professional, honest, can do attitude explaining the options available
Astonishing! Will 100% recommend to friends and family
Good
Excellent
Excellent
Excellent, Chris was very professional, nothing was to much trouble and I would highly recommend him to anyone that needed a plumber
Excellent service by Lachlan, on time, fast and efficient
Excellent
Excellent and professional
Excellent service quality from the first contact I had with Omega to the follow I got call short after the service was completed.
Very helpful
Very professional
Excellent
Great
good
Nick did an excellent service job and knew his trade
Prompt, punctual, pleasant and professional! Work required was thoroughly explained and carried out to a high standard. Can highly recommend!!
excellent
Brilliant. Lachlan explained options available, costs of each and when these should be done. Everything I agreed to was done with a minimum of fuss, mess & paperwork - just what I was after :)
Fantastic service from Lachlan Bell. On time, polite and informative.
Great. The guys were really friendly and helpful, and were upfront about the situation.
amazing he explained my problem
wery good!
Service was excellent & I would use Omega again
We like to use Omega because the service technicians are always pleasant, respectful, considerate (e.g. always removing their boots or putting on overshoes to come inside the house) and do a quality job.
Troy was very competent and totally honest in his opinion of the work required.
friendly, thorough, fast, no fuss
EXCELLENT!
Completely brilliant!
Professional, friendly and good advice.
Professional and efficient
Excellent. Will use omega in the future.
very good, phoned , electricians started same afternoon, can't remember all names (Todd, Cameron ,James and 2 others very happy will all the boys, courteous, friendly, offered good ideas in placement of lights) ps they also liked my dogs which was a big plus
Chris Reece was Friendly on time professional and patient
Execellent
Excellent
excellent!
Excellent. Customer service was great and the technician arrived on time and sorted he fault.
excellent
Prefect 10/10
EXCELLENT
The Electrician from Omega was very efficient and friendly. He arrived on time and we even received a phone that morning to confirm that he was coming!
Gold Class
Good
Excellent. Very professional with the appropriate skill sets. Completed the repair with high quality finishing (no mark or damage to the surrounding area)
Very professional and efficient, friendly service. A great weight off my shoulders.
spot on
5 star
Overall service - I would give 5 stars on this Pros They are on-time Very polite Very Clear once the job completed Good recommendation and professionalism the way how they handle the situation Fast and Reliable Cons May be Price - the only thing I feel a bit of hesitant is about the price But (having) said that I am not sure how much the other charge for this kind of work (it may be $200-$300 less) but I dont want to get the feeling that trader left me behind again so with Omega at least I know where I can go after if the work is required the re-work. Overall service is GREAT even in the rainy day like this. I really recommended
Very pleased with the service provided by Lachlan and Ray. The level of professionalism they displayed was excellent and the knowledge they have of their trade re-assured my faith in what they were doing. They provided a complimentary check on other household appliances (hot water heater, water mains, etc.) which was a pleasant surprise. They discovered a broken drainage pipe which is expensive to replace but compared with other companies, seemed to be much better value. The fixed pricing system also ensures the customer knows the full amount to be paid before work is done. Overall, very happy. Would recommend Omega for all plumbing needs.
Ben Dyer came to assess my electrical needs. I was a bit distracted but he was friendly, respectful and very professional. He came on time and provided me with clear information, which assisted me in making good decisions. He completed his assessment and arranged for the work to be done the next day. Thank you Ben for your time and effort.
Great people, great service, you won't find other better than them, they give you the best service you ever have. Dickson Hong
Once again I used Omega this time their plumbing section to replace 3 toilet cisterns seats which I had purchased. Their trades person arrived early as promised and did an excellent job. Not only did he clean up after the work was finished but he also took away the old cisterns and seats as well as the boxes the new ones came in. Excellent work Omega. Will definitely be using you again for all my plumbing and electrical needs.
Tony came out and fixed my front water tap that someone else fell on and snapped the pipe. Tony didn't put it back to its original position he fixed it so that the new one would be alot safer and still be able to use it.
Omega Services (Lachlan Bell and Tom Rutherford) were great and had our blocked drain fixed in no time! They were professional, thorough, upfront about the charges and expectations and were careful and clean about their work - highly recommended! The time taken from the initial call to the problem being fixed was just over an hour (impressive). Additionally, Lachlan gave us clear information about a long term fix for our particular problem with job and cost estimates.
Omega Services, and plumber Matt Hartz in particular, provided a very professional service in replacing a gas pipe, installation of a new hot water service and fixing electrical problems. Matt and his colleagues were polite, helpful, friendly, and on-time. They communicated well and I would like to thank Matt in particular for his competence and helpfulness.
I would highly recommend Omega to anyone. The workers were professional, polite and very friendly. They removed a heater from a very difficult position and replaced it with a new one. Their service was outstanding. They even cleaned up well after. I am very grateful to them. Thank you.
I had an injured back & needed to know when the electrician would arrive. As wet weather was impacting the previous job I really appreciated being kept fully informed as to the likely arrival time. This time was as predicted and the job was finished efficiently but not before being checked & double checked.
Thank you for your professionalism, Todd. You were great and an asset to Omega. All of our plumbing and electrics are done by Omega and on the few occasions there has been a problem with the work it has been quickly and professionally rectified.
This is the 2nd time I have had Omega service my house - they are very friendly, helpful and highly organised. I would thoroughly recommend them, and will be using them again. Thanks for a great experience guys!
Came to the appointment on time, explained all the services and costs and did a good job. Very professional approach to the service.
We recently got a plumbing service from Omega to do some plumbing work under our old house. The plumbing team was on time, they showed professionalism, expertise, knowledge and most important - politeness!
We received a service from Omega recently for installing four down lights . The service was terrific. On time service, friendly staff(thank you Sam, Chris, and Josh), very professional services, and smooth communication with admin lady. Highly recommended to everyone!
Omega communicated all the way, when to expect the tradesman, and even asked were we happy after he left. the tradesman are very clean and tidy, and lets you know exactly what he has done
Excellent service. I was clearly told of the issue and what is the best course of action. More often than not its the person who makes the difference. I found Pierre who attended my call to be very amiable and trustworthy. Nishan W..
new main power board updated with cut-off switches and fuses and some LEDs installed. Quality workmanship, polite and professional. Kept us informed all through the day if they were experiencing any problems...not problems just hiccups given the age of the house.
Our techician Brad got held up on another job which caused him to start later than we had planned. But Brad's professionalism made up for the quality and patience that was required in dealing with the difficult plumbing job. I would be happy to call on Omega Services at anytime.
I will recommend Omega to all my family and friends.
Thank you so much, Pierre for fixing the plumbing at the last minute of booking. Very punctual and thorough. Greatly appreciated.
Jeremy arrived early and finished the job efficiently and professionally. Very happy with the service provided. Would definitely recommend their services.
i am thrilled with the professionalism shown by George, he turned up when he said he would, he was polite and worked really impressively, when he was finished he cleaned up superbly.
Plumber arrived on time with a clear explanation of what was required to fix the problem, plumber did his best to get us up and running again.Thanks omega.
Ronnie is awesome and fix the problem right away. Although more work needs to be carried out Omega service will be my first choice.
We had clay fix are toilet & a tap he did a great job cheer Clay,we also had Josh l & Yazi Hakimi put in 7 down lights and 2 small lights ,we had 2 dimmer switches put in and some cracked switches fixed we are very happy with the work that was done thanks Josh l & Yazi, also Joshl explained thing everything very well and he a top bloke.
Very pleased with the proficient service Chris displayed, very thorough. I would be very happy to pass Omega Services on to my family and friends.
Efficient service, highly recommend Omega for all plumbing requirements. Men were friendly, knowledgeable and efficient. Problem has been fixed with no further issues.
The tradesman was on time & courteous. Came in under quote which was amazing compared to previous experiences with other plumbing companies.
Peter was on time & polite as well as understanding of my deaf father's specific needs. He gave me 2 options & advised afterwards that the cost was not as high as expected which was fantastic. I will definitely be using them again.
The whole process of dealing with Omega was very professional. The phone service was prompt and courteous and the plumber was highly efficient. I could not fault it.
Woke up to backed up drains. All local tradies were days off before being able to attend. Called Omega who were out on site in 45 minutes. Lachlan showed up and diagnosed issue (roots & pipe movement) with use of drain camera. Sorted issue promptly and gave follow up call days later to make sure all is well. Will use Omega again
Its great to find a good plumber! I have had bad experiences in the past with over priced/under quoted + hidden extras. I found Omega was up front with their costs & quoting. Tony who came out for the job was very professional with both fixing the problem & giving me different options/prices to fix it.
I found Omega Plumbing very efficient from the start to the finish, from making first contact via the phone to booking in my appointment & having 'Tony' show up the next morning to fix the problem. I was also given the prices up front which was great since I have had bad experiences before with other companies with hidden extras.
Same day service as old hot water system died. Tony & Chris both attended my home within the specified timeframe and were very helpful and courteous. Both gentlemen were tidy and explained everything so I could understand. Very professional and I would highly recommend Omega Services to anyone looking for a good job done. I am very impressed. Must mention also that when Tony & Chris left after the initial diagnosis, the three young men (Tom, Shahin & (I'm sorry didn't catch the 3rd young man's name) that actually came and installed the new sy stem were also very courteous, friendly & explained everything in simple language. All of the tradesmen who attended were very professional and all cleaned up after they finished their work. Can't praise these guys enough! :)
I've just moved into a renovated Merrylands apartment and was in need of some advice to improve layout of electricals e.g. powerpoints. Thank you to Omega for your advice and providing practical solutions. I also appreciated the advice on how I could be more energy efficient and the suggestion to install surge protection.
I requested to have Paddy the electrician back to install a surge protection box at the main box. As usual, Paddy in his professional manner did a good job - he made sure that all electrical appliances were in order before he signed off. Very reliable and caring. I even managed to get the website discount!
Despite technical difficulties i:e: right products not ordered and miscommunication in the initial consultation, Clay was helpful, quick, clean and efficient, and took ownership even though it was not his fault.
From the very 1st phone call to Omega to the completion of the job it is a very professional outfit, the service is fantastic, on time and phone calls advising a time of arrival is spot on, I recommend this company to anyone looking for prompt service.
Very easy solution to our messy problem. Simon was very helpful throughout the process and kept us informed all through the way.
Easy and quick plumbing service. Simon came and helped us out. When we hqd concerns a few days later, they came back out at no charge and reassessed the situation. Rectified a separate problem immediately as part of their guaranteed service. Would recommend them any time
Clay was unavoidably delayed however was able to complete the work in double quicktime. Clay tested all the work and made sure i was happy prior to leaving. Thanks
Great service particular Todd elect a great asset to your company well done men had a lot of elect work done and a new rennai h .w system in
The technician was on time, friendly, helpful and went above and beyond. He did not rush the visit and genuinely cared and took his time. He was very trustworthy, honest and reliable.
Surely recommended Omega for their provided services. I have used their plumber, drainage and electric services. Bit pricey, but I always believe, what you will give - that you will get.
Very good service, upfront price, professional staff, not just come here to get the problem fixed, also give me goo suggestion.
Patrick was punctual/and did the job quickly ,gave some useful advise about other electrical matters regarded to the maoin power board.Also gave some suggestions regarding who from your company could help me with a roofing matter.
I appreciated Josh's care and attention he was very helpful and restored our heating indicating there was a fault elseware . on phoning the electricity supplier they sent a person out to restore supply and carry out repairs . Yours faithfully Ian Kirkham
The team at Omega resolved my pluming problem quickly and efficiently. My plumber Peter L showed up on time and worked within my budget. I am extremely happy with the service and outcome and will use Omega in future. Thank you
Clay and George W were efficient and courteous in the replacement and installation of our Rheem Stellar water heater. They kept me informed of their progress and cleaned up completely after the job. Friendly guys to have around and a great new water heater.
Matt attended our place to install an exhaust fan in our bathroom. He was a delight, turned up on time and even rang on approach. He was helpful to us trying to make decisions. He even cleaned up after himself.
Quick and easy to get a booking. Good staff who are knowledgeable and give you options. Resolution to issues in a timely manner. I would definitely use again.
I've been a member of Omega Services for the last 5-6 years. I used both of their electrical and plumbing services. The company is professionally managed. They take work seriously. The work is planned and executed professionally and on time. Recently I had a major problem with leaking taps in the shower.I called Omega. They dispatched qualified technician. He arrived on time, inspected the room/shower, recommended solution, provided a number of options how to solve the problem. He explained the options and quoted them. I chose the one the be st suited me. The technician then fixed the problem and the problem with leaking shower taps has disappeared. It is now working as new. I recommend Omega services for their professionalism and quality of service.
The service I received from the first visit (Mark M) then the Phone Staff . The quick service I received on the day the work done was efficient quick tidy and best of all was the way the electrician Josh L was informative and explained what he was doing
These guys are reliable, professional, friendly and extremely helpful. I recommend there service! I haven't dealt with anyone so professional from beginning to end. I highly recommend - Simon Mills is the guy who came out to our place, he was wonderful, honest and explained the issue from beginning to end. A wonderful job completed in a timely manner with up most integrity.
Quality operator inspected advised checked with base - gave the best solution to our needs. More Interested in doing the right job the first time.
Everyone I have ever dealt with at Omega ( receptionists, technicians) have been friendly, honest and reliable. Love how I can book appointments at times which suit me. I can select 2 hourly slots for a technician to visit and they call half an hour before arrival. Quality of work is always tops as well.
I cannot praise Omega enough!!!I just had Sam & Todd (electricians) come out to my apartment to fix some ceiling fan issues that I was having in the bathroom.Their work was impeccable,they left the place spotless & were highly professional & punctual.I would noy hesitate in recommending Omega for any Electrical/Plumbing work you may need as I have called on this company for both & every time they have fixed the problem first time & to the highest degree of quality.Thanks Sam & Todd & thanks Omega!!!I look forward to a long & happy association with your company :)
Omega Services were excellent from the beginning of our experience to the end. It began with a very good initial phone contact and continued with the replacement of a tap, washers and a safety check of water and electrical services. The price of the service was competitive with other services we have used in the past. All service was completed on the day with the minimum amount of fuss.
Although the estimated cost was of concern to me, but I sensed the professionalism with which Lachlan and his team displayed evidence of the problem and the best way to solve it. The following service was expedient, efficient and effective including the restoration of the grounds. True to their word they were also considerate of our pensioner status.
The electrician - Paddy - showed up on time and was extremely professional. He looked at my malfunctioning smoke alarm and fixed problems with our dining room light that the builders who did our renovation three years ago refused to take responsibility for. I will be using them for further electrical work that needs to be undertaken, once again to rectify the sloppy work done by the builder's electricians. Paddy made recommendations that I will be following.
My hot water system was clearly at the end of its days with steam coming from the top and water pouring down the sides. I called Omega and they sent a couple of technicians out to assess the problem. They provided me with a few different options for a new hot water system. George came out that same afternoon and installed the new system and I had hot water again by the evening! I was very impressed by the professional nature of George and the other technicians as well as Omega in general. I received a follow-up phone call the next day to make sure everything had been done to my satisfaction. I would highly recommend Omega to anyone with plumbing or hot water issues.
Lachlan arrived at the nominated time, carefully and neatly restored our blocked drain to normality and advised us of the benefits of becoming Omega customers -which we now are.
I got Omega to sort out some previous "handyman" work and was very impressed with their professionalism and responsiveness. Have since had them back to help with emergency work with our strata and they've gone over and above to help. Aaron and Josh really took to time to explain what they were doing, and why, which helps as I'm a "need to know" kind of guy!
I previously used Omega for plumbing purposes & had Lachlan Bell attend to the job who was professional & fixed the problems I had extremely well.Very polite & personable.I joined the Lifetime Membership Omega Club then & just recently had Paddy & Tom come out to attend to some ceiling fan issues I had & once again I received a great solution with impeccable service & lovely electricians.Your staff are amazing as is their work & you have built a fantastic company, a true Monopoly in the Plumbing & Electrical Industry!!!Thanks guys & thanks Omega!!!
Paddy B & Tom R came to my apartment to attend to some ceiling fan issues that I have been having.They were punctual,professional & provided a great solution for the issue & I have to say that Omega is the absolute number 1 company in the plumbing & electrical field.Their work is always of the highest quality & their knowledge & skills are impressive.Thanks guys & thanks Omega!!!You are a unique asset to your industry!!!
I like the idea of an e-mail confirming which the Omega representative will be coming to your property- very reassuring in this day of fraudsters. The rep. turned up on time and was very friendly and helpful.
Fantastic service, very friendly and prompt work completed would recommend to everyone i know we had a major electrical problem that they fixed the very next day they re organised their work to get ours done we did not have to do a thing they made sure all the people we needed were there and on site
Very impressed with Omega. Great customer service, efficient work done and immediate response to my booking enquiry. The electrician was courteous and did a great job.
Came to do a review and quote first, booked the job efficiently and to my availability. The on site contractor contacted me in advance when delayed on another job and called before arriving to do an excellent job with friendly though professional demeanor.
New oven installed and gas outlet relocated with prompt and professional service. Very friendly and helpful technicians. Excellent to deal with.
The hot water system installed by the previous owners of our house finally died. We decided to go for the most energy efficient solution and install a heat pump. It was expensive but we've used Omega before and knew they'd ensure the installation was sound and that they would provide any after care required. Have always had great customer service from Omega at all levels.
I required a plumber and an electrician to do 2 jobs in my home. They were fast, reliable and friendly and arrived on the nominated day and exact time agreed upon. When they left, the areas they worked on were spotless. I was called after the jobs were completed to see if I was satisfied with the work carried out. I highly recommend Omega, I am extremely happy with their work.
After a short circuit damaged our mains switch board I knew I was in good hands after speaking to Omega’s CSR and an appointment was booked. I was called back a little later to be told that my booking had been brought forward. Three Service Techs were involved in the job and all phoned ahead to advise of their arrival. They were friendly, explained their tasks to us and worked cleanly (removed shoes or used covers when in the house). Oh, and did I mention the follow up call from Omega after the job was completed? Well done guys, a very professional job.
Everything ran smoothly for our hot water replacement. From the initial phone call, the service technician's visit to the hot water system delivery and installation. A very orderly process. And everybody worked cleanly and were friendly. They even finished the job in the dark so we could have hot water that night. Great job.
Although the estimated cost was of concern to me, but I sensed the professionalism with which Lachlan and his team displayed evidence of the problem and the best way to solve it. The following service was expedient, efficient and effective including the restoration of the grounds. True to their word they were also considerate of our pensioner status.
A great experience. The receptionist who logged the job was pleasant and helpful. They gave me a time and were prompt even called prior to keep me informed of their arrival. The technician, Peter was friendly and professional and helpful. I have used Omega before and would be happy to use them in the future. Fair quote given prior to starting the job. Thankyou
A big thank you to Omega and our friendly technician Mark Currey. Mark is a super friendly guy and went above and beyond when helping fix a list of plumbing related issues at our house. No job was too small and Mark did everything super quickly. The sense of relief you feel when things are finally fixed after years of living with them (e.g. poor flushing toilets, low water pressure, leaking taps) is incredible. Would highly recommend and thanks again Omega~
I would definitely call Omega again. We had a problem with our hot water. The person who took my call was courteous and efficient. Omega sent out an electrician, [Name removed], who carefully and thoroughly explained the problem and gave us a number of options to remedy it. Once we had chosen, [Name removed] organised plumbers to come out to us that very same day. [Name removed] and [Name removed] arrived promptly and got on with the work with neatness and efficiency. By evening we had our hot water system fully replaced and hot water on tap again. No complaints at all - a job well done
Hired them to fix my gas pipes. Very professional service and efficient. The service was cheap compared to other companies
We had Omega come to our house to look at the issues we were facing with our bathrooms, kitchen and laundry and looked for their expertise to provide a solution and a fix. I found their representative, Jeremy to be well mannered, knowledgeable, friendly and very professional in is approach. On this basis, we engaged Omega to proceed with the works.
I'd use Omega Services again after they cleared a blocked drain quickly and without any fuss. What was a stressful situation was quickly remedied. I found Cameron to be friendly, professional and efficient. He also gave us some tips, and I wouldn't hesitate to call again.
Up front professional service , quick response in reconnecting gas hot water , very experienced plumber gas fitter , would recommend to family and friends.
I found the serviceman, Jeremy, to be very well mannered and knowledgeable. He even took his working boots off before entering the apartment without having to ask him! I received a detailed list of things I could do to improve my electrical switchboard. He explained the pros and cons of doing this job. He also advised me about my gas heater outlet and the ramifications of changing it. I felt that I'd learned something.
The technician, Josh, who came for the call out was very professional. Was upfront about costs before continuing to do anything. Did a safety check and was very thorough. Didn't force us into having anything done, just recommended what could be done. He answered a lot of our questions and was very helpful. I booked the job that was long overdue, switchboard upgrade. Jarrod the technician who came to do the job was on time, professional and courteous and did an excellent job. Would definitely recommend Omega Services and use them again in the future. Thanks Josh and Jarrod.
All the technicians Paddy, Brandtman, Fernando, Tom and Mitch S were very polite, courteous and professional. They all did a great job and I would welcome their services again if necessary.
I would recommend Omega Service Solutions to all my family and friends and to anyone else who has a plumbing or electrical problem. They fixed my collapsed sewage pipes quickly without any hassle and professional workmanship. You will be sorry if you do not call Omega Services. Thank you for the exceptional job
The service technician was always on time and put in the hard yards with our drainage problems. Courteous and kept me well informed on progress and timings. It's a messy business with drains and he left the place like new. Can highly recommend Omega Services for quality solutions.
Technitian was punctual, tidy, did a great job and communicated what he was doing and the changes he made. I would recommend. Great customer service!
were very professional and efficient on the job. They work well as a team and did a very tidy job. Highly recommend Omega services.
We will continue to use Omega for all our plumbing requirements. On time and efficient service. I have no hesitation recommending this service.
All aspects of Omega Services were courteous, efficient, reliable, instructive & friendly.
ARON D from Omega Services installed a exhaust fan into bathroom, I have absolutely no problem in giving Aron and Omega 5 stars. From the first contact booking with Omega to the completion of job. Omega is very professional, punctual and courteous. Loved the $50 bonus gift from Omega from a recent advertising frig magnet. When you want the best contact OMEGA. Gloria from Cherrybrook NSW.
When you want the BEST you contact OMEGA
Cameron gave us very friendly and professional service. On time with a polite phone call to let us know his eta. We were very impressed with the service and quality of work carried out by Cameron and Omega plumbing!
Omega have been a pleasure to deal with so far. Keep up the good work!
Mark Meredith attended today on Anzac Day public holiday for an urgent service call to my hot water service, as we had absolutely no hot water. He was thoughtful & considerate with realization of my physical handicaps. It turned out to be a simple problem but he gave me & my daughter excellent instruction, with good humour & patience. He was polite & clear in assuring that we understood the pricing system for a public holiday at the beginning before discussing the problem, to prevent nasty surprises at the end. I was very satisfied.
Excellent service from the phone to the Plumber!! I was always unsure about using Omega but no regrets here. Highly recommend this team of professionals!!
The only reason why I gave 4 stars was because we cannot re-schedule easily because we have classes on the weekend so cannot turn the power off. But on the whole, as helpful as can be.
Paddy B and Adam E from Omega do a great job fixing the electrics for our college in Bondi. Polite, friendly, professional! Now our go to electricians!
We have used Omega for all our plumbing over the last 5 years without any problems so we thought if they're that good with the plumbing then why not give them a go with an electrical job. We were as impressed with the electrical job as we always are with the plumbing jobs. They: Turn up on time, Give you options, Explain their services and offers, Check on things while they're there, Quote you before the job, Schedule the job for when it's convenient for you and clean up after themselves. A very professional and friendly team which I highly recommend
excellent service ,would definitely use the service again
Chris M was knowledgeable and professional ,he gave me a fast quote and the job was done in a day ,Excellent
excellent service .from my first phone call at 7 am to the completion of the installation of my new hot water system ,5 star all the way
Fernando has been helpful from day one we we had our plumbing issues, good communicator, reliable and respectful.
Omega are professional AND friendly .The initial inspection and quote for a new hotwater system were done quickly and efficiently, the quote was good and the job was finished in the day .And staff did an excellent clean up after a very messy job on a rainy day
I've used Omega Services for all my plumbing and electrical work since the house was built. I cannot fault the professionalism and quality of work. I've just recently used Omega to do the electrical connection work associated with the install of a rangehood. I received a curtsey call prior to his arrival and he took time to explain exactly what the job entailed. I don't go to any other provider these days.
No issues at all, I've used Omega for years and will continue to do so.
I would recommend Omega to anyone who ask for an electrician.They are very polite and very friendly Thanks to Brad who fixed my fan for me .I am so thankful that I have found these guys and would not trade them for any body else
Paddy B was the perfect Australian professional. Efficient, friendly, good humored and capable.
Fantastic service from Chris who acted professionally throughout, and answered all my queries. Would highly recommend Omega Services!
Service .was compleated to satisfaction
When I rang this morning the lady I spoke to was very helpful, and when paddy turned up that afternoon he explained everything really well and was very friendly about the job we required. Thanks paddy
Patrick did a very good job in trying to fix the water taps in the bathroom. Will find out tomorrow how good they are.
I had the electrician named Todd come out to fixed my fan up for me.He was very polite did a great Job.I would recommend Omega services to anyone who ask did I know a good electrician
From the time we logged a request for work, until completion of the job, we were very happy with Aaron, Todd, and Lewis. All displayed professionalism, called shortly before arriving, and cleaned up after finishing work. Will certainly recommend Omega to others.
Lachlan was excellent very friendly and provided a very professional service. Very satisfied with the quality of the work.
Adam was excellent !!!. Listen to what i wanted done .. completed the job professionally .. cleaned up and was out as quickly as he came. I can confidently recommend Adam for any plumbing work ! Thanks again Adam !
Good and clean service!
Good and Clean services
Punctual, professional and client focus. Would definitely recommend friends to use your service.
Professional in their expertise and offer different options for customer to weigh out each solution. Punctuality - double thumbs up!
We called Omega about a blocked drain. Aaron was very helpful and a pleasant personality.
Every person with whom I had contact where extremely professional and determined to provide the best outcome possible. Sally in the office was extraordinarily helpful and understanding as was Aaron B. the plumber who provided exemplary service in a difficult situation. I would have no hesitation recommending Omega and will be using their services again as the need arises.
I am very impressed with the professionalism of Omega, from the wonderful Sally in the office to the plumber who attended and solved the problems of an old house. Aaron B. is to be commended for his knowledge and attention to detail. He was prompt, understanding of the issues and willing to explain what he was doing and why. I cannot speak highly enough of his work ethic. As I consequence of my dealings with Aaron B. and Sally in the office, I would have no hesitation in recommending his services and those of Omega.
Paddy is always cheery and cheeky. He gets the job done efficiently, explains everything in layman's terms and is always considerate (pats the dog and wears boot covers). We renewed our membership just because we like Paddy so much!
good service
Simon has done work for us before. What I like is the punctuality - will be there when he says he will. Polite, informative and does a great job
Aaron arrived on time, was pleasant to deal with, very thorough and clear in his communication of the problem. I would certainly use Omega again .
We live on the top floor of a unit building. Patrick applied a trial and error method and diagnosed the problem as a broken pipe somewhere inside the wall - I understand this is a " body corporate" issue. We are relieved that we might not have a shower waterproofing leak. However, we are awaiting advice from our managing agent as to what happens next. Cheers
Patrick Matthews - plumbing technician, was professional, unflustered, extremely knowledgeable, well mannered and extremely dedicated to his work and employer. His expertise enabled him to systematically solve our huge bathroom leakage problem and recommend appropriate action. It is a pleasure to be associated with a firm which has impeccable high standards.
Excellent company with great service and efficient tradies
Lachlan Bell was the plumber who assisted us. He arrived on time, was courteous and polite and seemed very knowledgeable. He did a very good job. My only criticism is that it is a very pricey service - $600 for a new garden tap to be fitted and inlet valve replaced on a toilet seems a bit ridiculous. However, Lachlan doesn't set the prices. All in all I can recommend him as a plumber but this is a pricey way to get your plumbing done.
Paddy B was on time, polite and knowledgeable. Did what I asked at a reasonable price and answered my questions.
Lachlan Bell , Damien Ackland , Shaz? (Shahin) & an apprentice named Andrew collectively dealt with my plumbing problems & necessary upgrades/resolves.They were fantastic plumbers & highly personable & I would have no hesitation in calling on them again to resolve any future plumbing issues I may have.Thanks guys!!!
Technician was amazing beyond belief! Super efficient and high quality service. I have signed up for a life long membership!!
I have been using Omega Service for all plumbing and electrical work required at home and find they are great. [name removed] came over today to change the tap on the kitchen sink and the pressure release lever on the hot water system. Not only did he do a good job, he was very courteous, knowledgeable and friendly. He explained everything very nicely, performed a complete check of all the bathroo ms, kitchen and laundry and suggested precautionary services that can help extend the life of the various gadgets and appliances. He also performed a water pressure check to ensure it was within acceptable range. I was very impressed by [name removed] and would like Omega to send him to my place whenever requested.
Very impressive customer service and high quality work. As a young person, I was very unsure about who to call or what to expect from an electrical service. I needed my bedroom light fixed urgently and had a terrible experience inquiring with independent electricians. I found Omega online and called them straight away. Everything I needed to know was explained to me and all my questions were answered. The technician arrived within the next hour and gave me a range of quotes and options. Within the next three days I had a new light fitting. I am very happy with Omega and I have signed up for a lifetime membership. Thank you Omega and Josh M. (technician).
Peter was professional wit hthe way he handled the job after he left my wife had noticed a small leak still occurring form the repair and Peter didnot hesitate to rectify the concern he inspected our plumbing and electricals and supplied a report very happy with the service provided
Both Josh and Todd were only too happy to be helpful.Very considerate as well.
Lewis worked along with Adam. He was great, friendly and polite He worked alongside Adam They did a great job and cleaned up afterward. I would recommend them anytime
Great work. Polite and friendly and cleaned up afterwards
Mitch and Shahin both did agreat job. they were polite and friendly and cleaned up afterwards.
Shahin and Mitch. They very nice guys, did a great job and cleaned up afterwards. Very friendly and polite.
Shahin and Mitch. They very nice guys, did a great job and cleaned up afterwards. Very friendly and polite.
My experience with all staff from omega have so far been faultless and I feel very comfortable in recommending Omega to friends and family and anyone who asks me.
Shahin was great, very helpful in explaining all my queries , very friendly and polite and I would be happy to recommend him anytime
Adam and Lewis did the electrical work and were excellent polite and friendly and cleared up afterwards and explained all my questions.I felt comfortable and at ease and would recommend them anytine
Omega electrical was excellent today. Paddy B. was great, he was helpful polite with a great conversational manner. He arrived on time and worked efficiently. He made the whole process as easy as possible.
Shahin & Andrew attended my plumbing job this morning & I couldn't be happier with the results!!!Impeccable finishes , left all work areas extremely clean & were courteous , providing great explanations of all works completed.They really took their time , were very thorough & I couldn't speak highly enough of the work completed!!!Thank-you Omega , I am now a happy lifetime member of Omega Services & will recommend you to all my friends & family!! 5 star service & finishes & customer service beyond anything I've experienced before!!!
Shahin & his apprentice plumber Andrew did a great job.They cleaned up extremely well after all their impeccable work was done & wore boot protectors the entire time, respecting the cleanliness of my apartment.The work they did was beyond my expectations & they took their time & were extremely thorough with fixing my plumbing issues & even giving me helpful tips ( eg- blue loo blocks in the system of the toilet corrode the rubber seal over time & end up costing you more in plumbing).I loved this honesty as they could have said nothing , thinking that over time this oversight on my behalf could benefit their plumbing company financially.I was so impressed by every aspect of this company & have as a result become an Omega Lifetime member of their impeccable service!!Many,many thanks!!!You have one very happy customer in me who shall be returning for all my future plumbing & electrical needs!!5 star service & quality of finish!!!I can see why you came so highly recommended & are well reputed in the plumbing & electrical arena & also spoken of highly on the radio!!!Thanks again , Karen Meguyer
I found the technician Lachlan to be very helpful and efficient in his dealing with my drainage problem, he provided all the information that I required to ensure that the problem was rectified in a very timely manner. I couldn't recommend him highly enough.
VERY POLITE EXTREMELY HELPFUL
Excellent Service, well presented. Knowledgeable!
I feel that Omega is a Monopoly in the Electrical & Plumbing field & provide impeccable service & quality finishes.I had heard that they are a 5 star company & indeed I discovered this on a personal level for myself with the works completed around my apartment.Many,many thanks!!!
Todd was excellent and courteous. He explained what he had do, and coordinated with the solar tube installer I also had on site, so that they weren't interfering with each others work, and being available to do the electrical work that I needed for the solar tubing. I was especially pleased when Todd called me post-installation to confirm that everything was working and there had been no issues with the electrical work done for the solar-tube installation.
Lachlan Bell & Damien Ackland attended my apartment to inspect my plumbing issues and both men were extremely thorough,personable & professional.I would not hesitate to recommend Omega Plumbing to friends & family.Many thanks!!
I had Lachlan Bell & Damien Ackland attend my apartment this morning for some leaking undersink pipes and rusty toilet pipes and shower heads.They thoroughly inspected all my plumbing and hot water system within the apartment and provided me with several solutions with no pressure whatsoever.I am highly pleased with the thorough & professional service provided and would have absolutely no hesitation in recommending the company as one of high professionalism,service & personable staff.Many thanks!!!
The new water heater has been installed professional in speedy time. The guys also helped to fix some of the minor plumbing work for me. Thanks very much.
The new water heater has been installed professional in speedy time. The guys also helped to fix some of the minor plumbing work for me. Thanks very much.
Omega tradesmen were fabulous. We have dealt with 3 so far and will continue to use both Electrical and Plumbing when we need services. Aron Dewar was our first contact and did an excellent job restoring lights to a section of our house. We had an update/replacement of our old switchboard, a new ceiling fan fitted and a Power point installed. Todd P was here as booked and was well presented, friendly, helpful, competent and efficient at his job. Similarly Adam Evans was equally obliging and worked efficiently and competently at the jobs to be completed. Everything was well explained and a check was completed before they left. Thank you for the reassurance that our house is now safer with new equipment now installed. GREAT WORK and a very pleasant experience. Thank you.
the plumber arrived on explained everything was very polite and tidy i would recoomend cameron very highly for his professional work and attidude
Chris was fast efficient and knowledgeable.
Paddy well spoken and excellent at his job, assessed the situation and then gave a reasonable quote. Did the job efficiently, it was a great experience using Omega Services and will definitely use them again.
It was a great experience, Paddy the technician was very polite and it was clear that he is extremely good at his job. Will definitely use Omega Services again.
Thorough job and I found the service to be exceptional.
Had Aaron B come and fix a blocked stormwater pipe today. Turned up on time, efficient and professional
Paddy was hiighly professional and very knowledgeable offering many solutions. Paddy's friendly disposition made dealing with this company a pleasurable experience. His prompt service and expertise got us out of trouble in no time.
Excellent service from beginning to end . Patrick identified issues within two minutes and went straight to an itemised quote carefully explaining what I would be up for to allow me to make an informed decision before work commenced . He went out of his way to explain a seniors discount would apply. His van was well equipped to allow him to complete work immediately . He invites you watch the work over his shoulder and gives you a running commentary of what he is doing and why. Couldn't find a fault and will use him again .
Peter L - excellent service - prompt and efficient - and on a weekend!
Excellent service and very good communication as to my solutions and how to prevent them in the future - I would recommend this service to any of my friend (and cost effective!)
Efficient service.Cameron did a great job. Clear explanation of requirements and costs, and left the area clean on completion (navigated the kids as well :) Recommend Cam and Omega to everyone.
Paddy has been to help us three times lately and has provided excellent service. He even assisted with changing a tyre on his first visit.
George, Chris and Paddy were excellent. The boys were very professional and did a great job - plus very nice guys...besides George being a Crows supporter! Go Blues and go Omega!
Good service. Glad the owner had to pay the hefty bill.
Lachlan was very quick, friendly and professional and had our leaking water meter fixed very soon after arriving. We have used them previously and will use Omega again.
Omega Service Solutions and in particular our technician, Lachlan Bell, was very thorough and professional from start to finish. Despite it being a busy time of the year over Christmas the Omega team were able to confirm an appointment for us for the following day. Lachlan called half an hour to arrival to advise he was on his way and quickly sourced the problem of our blocked drain. He was courteous and pleasant throughout and we could not fault his work in any work.
Omega installed a Quantum Heat Pump for us, plus several other smaller jobs around the house. We were very happy with their punctuality and professionalism, with the jobs completed with a minimum of fuss or hassle, as well as cleaning up after the job. We will definitely use Omega for future jobs.
I've had a number of plumbers work on sections of my sewer and storm water over the last 20 years and this is the only company that I've called back . My experience with them on this occasion is an echo of my previous callout 5 years ago. The Omega boys turned up when they said they'd arrived, did the job in the time frame that they had advised (even though it was raining heavily) and showed me the completed work with the camera. They even cleaned up after themselves. As I have advised a number of friends over the years, they may not be the cheapest, but they are definitely worth it!.
Patrick is a very friendly, helpful plumber who is quick, reliable and efficient. Always happy to go the extra mile. I am very happy to recommend his services. Jenni, Riverview
Hi this is Kerry & Steve Clements, we have left a review on Facebook. You have our full permission to use the Facebook message for Promotional material. We'd be very pleased to help.
lovely plumber, planted my pot plants and did an excellent job on the plumbing as well, jenni, -Riverview
I had a ruptured water pipe under the house at a very inconvenient time - just before Christmas. Omega had a device tech out the next day and George was professional and friendly and though the job must have been quite distasteful, having to work in very wet muddy conditions under the house, he was cheerful and thorough. I found his attitude and work ethic commendable.
All your staff that I had contact with were very courteous; knowledgable in their individual field; listen to their customer's needs and concerns; provides options and recommendations; good customer services on follow-ups on phone calls that I made
Having some chandeliers installed by the Omega Servicemen was a breeze as they were highly competent and courteous ; the presentation of a formal quote outlining the specifics of the Job was highly professional and impressive. From Dennis and Dulce Slattery
Paddy was cheerful and extremely helpful and his explanations were clear.
Having some chandeliers installed by the Omega Servicemen was a breeze as they were highly competent and courteous ; the presentation of a formal quote outlining the specifics of the Job was highly professional and impressive.
"All staff I had contact with were very professional, they listen to customers needs and concerns. I had my hot water heater replaced and my garage was flooding-it was an emergency. Omega gave me several quotes which they explained in detail. I also had an electrical check for the entire house. My problem was fixed on the same day!! It gave me peace of mind"
All staff I had contact with were very professional, they listen to customers needs and concerns. I had my hot water heater replaced and my garage was flooding-it was an emergency. Omega gave me several quotes which they explained in detail. I also had an electrical check for the entire house. My problem was fixed on the same day!! It gave me peace of mind
Simon M, Brad F, Chris M, Jasmine A, George I
Everyone that I had contact with is very professional and knowledgable in their individual field. Listens to and aware of clients needs
Lachlan was a very pleasant and trustworthy plumber. The task was not easy but Lachlan sorted it all out in a very professional manner. Thankyou
Aron and Lloyd came on time, explained everything, offered alternatives. They were courteous, friendly, and very pleasant (and the dogs loved them!). A very pleasant 10 out of 10.
It was very nice to have two such courteous and professional tradesmen as Aron and Lloyd. I would have no problem recommending them to anyone.
Thanks to Aron and Lloyd for their great service today. On time, friendly, efficient and explained the job clearly.
Patrick was extremely polite and very professional. I immediately felt I could trust what he told me. I will use Omega again if Patrick is the man. The are not cheap, but I guess you get what you pay for.......
5 stars
I found Mark C to be very polite. I was very happy with the prompt service provided. Very professional. Everything was done quickly with no fuss and left clean and tidy. However I did find it a little expensive.
Aaron B. was pleasant , on time and did a thorough job. Would use this service again.
highly recommended for any problem you can throw at them.. Bravo Well done Tom and 4 words needed, so Happy Christmas !
tom and Aaron, were most professional and did an amazingly wonderful job.. Thank you
Lachlan B was very friendly, polite, professional,and most importantly, informative, when he did some plumbing work for me yesterday. Did a great job, cleanly and efficiently. Will be using them again in the new year. as I can take my plan cover to another property.
Our experience with Omega was positive. Paddy called & arrived within the time frame we were given, he was courteous and clean in his work. We weren't sure of the exact problem but his safety check identified the issue. The cost of the work was discussed upfront & prices were quoted for other things that needed attention. Overall really happy with the process.
David and Lachlan, along with others from the wider team worked diligently and professionally to complete our major plumbing work within just a few days. They were also super friendly to our two dogs who insisted on keeping them company!
Paddy was great. He explained everything from pricing to talking me through our electrical issues in plain english. He wrote everything down clearly. He was courteous & left everything clean. Thanks Paddy for your help today!!!
Friendly & flexible
It took over a week to get the job completed. This was not the fault of the plumbers as they kept getting told to attend other jobs.It seems it was an organisational problem.
Mac was great
I find all the staff to be very professional no matter what activity they are employed to perform. This must stem from the top. All technicians who have attended to the jobs required have had the same attitude - client satisfaction and I have been.
All very helpful and obliging.Work carried out in a very professional manner.
Thanks Todd and Shaw, Great work,friendly and very professional service.
Very professional and complete the service to agreed.
I had todd and sam come an installed 2 new fans for me they were easy going guys and they loved what they do You could have a good conversation with them and I was able to ask any questions about what they were doing.Because one of the fans in the spare room was white they changed the spare fan over which was white to one of the brown fans that was from another room so it fitted in with 2 new brown fans They went down the street to get 4 new light bulbs as they did not come with the lights they also made sure that every thing worked properly before they left were.All the best with your studies sam you will make a great tech.I would use them again guys you did a great job
Omega arrived on time and the tech was friendly and professional. He was helpful in explaining the problem with my drain and the solutions. However, I did find them a little more expensive than I expected.
Mark m was on time, explained costs , was very professional in his work and explained all his actions. A pleasure to deal with although the overall cost was a surprise (no reflection on mark).
Since I began using Omega 4 years ago, I have found them firstly, to be very reliable and secondly, very professional both with plumbing and electrical. With particular regard to electrical, Paddy has been terrific. Reliable, professional, polite and friendly.
Aaron was completely professional from start to finish.
Omega were extremely helpful in arranging urgent work at our childcare center. Paddy was able to find a suitable solution and provided great service.
Hi, The guys from Omega Plumbing did a fantastic job. They replaced our old cracked sewerage pipes and restored the garden to it's original condition. All the guys were friendly and very professional.
We found Paddy to be extremely helpful finding the best possible solution for us. I would highly recommend Paddy and Omega in the future.
Very happy with the service and job well done - a bit pricey
Very impressed with the service & efficient way in which the installation was completed.
Todd and his offsider Sam were very courteous, friendly and efficient. If they are an example of the team from Omega, I will continue to use them in the future. The quality of work performed and the professionalism was outstanding. Well done guys!
I was thoroughly informed and very pleased with Omega Services from first contact to accomplishment of the job required - installation of a new heater and the overall house check. Excellent customer services with all staff concerned and good follow-up customer services.
I was thoroughly informed and very pleased with Omega Services from first contact to accomplishment of the job required - installation of a new heater and the overall house check. Excellent customer services with all staff concerned and good follow-up customer services.
Helpful & completed the task with extreme efficiency!! Thank you Aron & Josh
Great job by Damien and Lachlan
Aron & Josh were very efficient, helpful yet very professional with the Electrical Services provided. I would highly recommend OMEGA's Services !!
Excellent service very obliging a pleasure to have tradesmen like him. Thank you Mark. Ona
Adam was easy to deal with and provided clear advice around what he was doing and was happy to listen to my questions. A great representative for your business. Also survived our 1st big down pour without the back turning into a swimming pool. Strip drain worked so that made me twice as happy. Got some electrical work coming up so will certainly use Omega thanks to Adam.
Aaron B. was courteous and very pleasantly well mannered. He didn't hesitate to keep me informed of the works progress and any solutions that he had, advised me passing on the solutions that could help me in future. I would not hesitate to recommend Omega.
Excellent job done by George Ipseftel with the installation of a new Rheem stainless water heater. Everything neat and cleaned up . Good service. So impressed with Aaron B, Damien A and George we joine a 3 year membership
What a good well oiled organisation The service from both Aaron B & Damien A was most professional and friendly resulting in a product to best meet our needs.Well done.
Omega services was our first contact and delivered excellent results. Very happy with the service provided, good advice was given by Aaron. Adam and George did a great job! They were polite and on-time and efficient. Thank you Omega :))
A very tricky installation completed in record time & in a very professional manner.
5 starFrom the moment I first received my call from Aaron B. informing me of his estimated time till the moment he finished, he was nothing short of professional. He was diligent and helpful answering my questions and never hesitating to show me how things were progressing. A company should be proud to have such a person working for them. A job well done and one happy customer. Thank you. Ps. I had sent another response directly to you but spell check changed Aaron to Adrian. I hadn't realised before I pushed send....sorry.
From the moment Adrian contacted me by phone to inform me as to his estimated arrival till the moment he finished and left, He was nothing short of professional in all aspects of company representation. He was diligent and helpful answering all my questions honestly. He had no hesitation in showing me how to isolate my gas ect if the need arises. A company should be proud to have an employee that shows dedication as Aaron did. A job well done and one pleased customer. Thank you.
I have been an Omega Plumbing customer for years. I am very impressed with their services and would like to recommand them to anyone.
Today, Josh Le Guier and Sam C. upgraded my entire power board, and installed some new power points. They are a credit to their company. They rang prior to arriving, were punctual, courteous and efficient. They kept me informed every step of the way, and showed me all the changes they had made, and gave me lots of trouble-shooting advice. They worked quickly and efficiently, and cleaned up perfectly at the completion of the job. They were quiet and unobtrusive, and had the whole job done in what I consider to be very good time. Great job guys. I have no hesitation in recommending these two very professional tradesmen, and their company. Thanks Guys. (S.G, Castle Hill)
Great guys, on time, fabulous job and couldn't recommend them more. We have been looking for decent plumber for such a long time, and we will continue to use these guys
Excellent service very happy
Excellent service. Thorough, clean and good information provided for future maintenance.
Aaron B. was respectful and very professional. He provided me with clear and concise information, allowing me to make informed decisions. The job was done quickly and efficiently and I was informed on all aspects of what he needed to do. Thank you so much Aaron. B Giesen
Lachlan B of Omega Services was on time, professional, polite and very courteous. He took the time to explain the issue and the work required and completed everything cheerfully & thoroughly. I was very happy with the service he provided.
Adam Passafaro was an outstanding ambassador for Omega Services. Polite,respectful and explained what was going on through the whole process. Even answered my silly questions with a smile. Also did a great job. Very satisfied with the result.
Very pleased with the efficiency and service of both Chris M and Fernando G along with the office staff to get my hot water service back up and running the same day. Thank you!
Fernando from Omega Services has done a great job for us: on time, professional, polite and efficient. Very good level of service - definitely recommended!
Fernando from Omega Services has done a great job for us: on time, professional, polite and efficient. Very good level of service - definitely recommended!
Omega arrived on time and quickly unblocked our sewer. They then advised us of the several options available to fix the problem . The remedial work was completed quickly and with minimal disruptions. There is no obvious sign that a trench had been dug and pipes replaced. The garden was restored with the carefully removed plants and mulched. A true team effort by professional tradesmen.
Prompt, efficient service. Representatives worked very hard - lot of digging in the garden. Got the job done quickly and restored the garden to its original condition. Omega staff very helpful and very personable.
Bloody brilliant. happy, helpful on time.Came out to my home looked at the old hot water systerm, removed and installed the new one with no problems what so ever. Cleaned up and took away my old system with no extra add ons in the price. the price given is what I paid. Thank you
Bloody brilliant. happy, helpful on time.Came out to my home looked at the old hot water systerm, removed and installed the new one with no problems what so ever. Cleaned up and took away my old system with no extra add ons in the price. the price given is what I paid. Thank you
Good communication, on time and great quality of work. Definitely recommend.
Mark M & Adam E were punctual, polite, friendly and very efficient. They completed our rather complicated garden light replacement and repair with a minimum of fuss. They also did a couple of other small jobs with a smile. I would recommend them to anyone. Dennis Stobo
Great Service and workmanship
Fernando & Adam were great. Very appreciative of 2 blokes to come out so early on a Saturday morning & dig a hole on such a hot day. Super impressed at the level care & professionalism - they even took their boots off to walk back up my driveway in their socks so as to not leave muddy footprints... On my driveway. The potential cost of our plumbing issue is enough of a worry so having these 2 guys take so much care made a lot of difference. Nice work guys, thank you.
Great work no problems whatsoever.
All Good. Very informative.
I needed a 1920s sewer cleared from camphor laurel roots, and partly rebuilt and relined. Tom Rutherford and Shahin Sayad did a great job. I was impressed by the level of expertise of all the Omega staff, and by their equipment. Previously they had done another good job on my gas. I notice that some commenters emphasise that Omega are on the expensive side. That is true, but then they did a much better job than previous plumbers I had used. I would say Omega is a premium service. You get what you pay for!
Great Service and Workmanship from Fernando G and others. Thankyou
Great service, always reliable. We are repeat customers and have never experienced any problems with anyone from the Omega team.
Excellent Service and Workmanship From Fernando G and Others. Highly recommended.
Aaron, Cameron & Mitchell all worked on a job for us to install a new kitchen tap in my mothers kitchen. Even though the tap itself turned out to be faulty (manufacturers problem) all three guys worked really efficiently to eventually get the job done. We are repeat customers of Omega, have used them over a dozen times across multiple properties. Great service, great staff - thank you.
Mark M from Omega was brilliant. THIS is exactly what you want and expect from a tradie. Turned up when he said he would, professional, courteous, explained everything .... if all the techs from Omega are like Mark, the company is in excellent hands
Cameron & Mitchell worked on a job to install a new replacement tap in my mothers kitchen. Even though the original tap had apparently been installed incorrectly by the shonky kitchen company we used a few years ago, and the replacement tap ended up be faulty due to a manufacturers problem, both boys helped us worked towards a solution and a few days later everything was fixed once we had purchased another new tap. Great work by Cameron, Mitchell and Aaron (later) to get the job done. We are repeat customers of Omega and have used them over a dozen times these past 6-7 years across multiple properties. Great service, great staff - Thanks to all the team at Omega.
Mark M just left after giving a full inspection and fixing a few small things! Professional, thorough, punctual! Real credit to a great company!
Mark M from Omega was awesome. He was very helpful in showing us all the options available to us, professional and thorough with his inspection, polite , we couldn't have wanted a better tradie . We can't say enough about the service he and Omega provided.
Mark, Josh and Adam were all very helpful and courteous. Although Josh and Adam ran into unforseen issues halfway through the job, they were quick to find a solution and had a great attitude.
Thankyou Omega Electrical. Excellent quote. Honest and reliable service. Thankyou Paddy, Todd and Adam.
Paddy was thorough and very professional. Double checked everything for safety, checked previous work and explained what he was doing at all times. Paddy is very easy to work with.
I was pleased with the promptness and professionalism of the service provided by Paddy, Todd and Sam
Both James and Damien were very professional and helpful. Explanations were able to be understood and evidence of why the cost needed to be incurred was shown to us. The job is still to be done and it is expensive for us as it came unexpectedly. But if the work to be carried out is at the same level to this point of the process we would be very willing to act as a reference for the company.
George the plumber was great!!! Solved my problem easily and swiftly. Thanks so much! Jeneene
The success of this business lies within the dedicated staffs and the wonderful services they provide. A high recommendation to James who showed great professionalism, honesty, and dedication to his job.
The success of this business lies within the dedicated staffs and the wonderful services they provide. A high recommendation to James who showed great professionalism, honesty, and dedication to his job.
Extremely professional, friendly and on time. Explained the issues really well. We will definitely use again.
My experience with Omega was excellent . Mark who attended my house with punctional, friendly and professional. His advise was excellent and worked quickly and efficiently. I would highly recommend Mark/Omega in the future.
Great service, I've had a fair bit of work done, large jobs like complete drainage replacement and small jobs like a leaking tap. Real professionals. I recommend these guys if you need any kind of plumbing work done.
Great call out - thx for the membership discount, it's going come in handy with the work this year.
From arranging appointment to meeting James all '4' thumbs up. Got a call from James early in the morning - as requested anyway - that he'll show up in 30 mins right on the clock. Wore his shoes covers and showed him our problem and advise us on a quote. He even showed us down the pipe the problem that we had and advise us what we need to do next. Throughout all the work he did professionally, calm, smile and courteous. Will recommend Omega and James to anyone. Thank you
Very friendly, helpful and thorough
Very happy with the work George has done with the drainage. Tidied up afterwards and couldn't do enough to help us. Very impressed with his work high recommended.
Very professional and came on time Everything explained clearly and work completed.Also,cleaned up pretty well Thank you.
Very professional and came on time Everything explained clearly and work completed.Also,cleaned up pretty well Thank you.
This morning I had the need of a Plumber & one was booked from 07.30-09.30 am. George Ipseftel from Omege Plumbing came just after 07.10 am He was professional, friendly, efficient & quick. Sorted my problem in no time and made what I thought would be a mammoth job into a simple one. It is nice to feel that you can trust a Plumber when the need arises. Thank you George
Cameron from Omega turned up on time, was professional and efficient. Would recommend!
Turned up with in time frame given. Tony Explained clearly what needed to be done to fix the problem. Came back next day and went through proposed costs so there were no surprises. Shahin cam the following day and completed job and left the place clean. In fact with all the digging they did it was hard to tell they had actually been there. Happy to recommend them.
I would definitely recommend Omega Services to anyone needing an electrician. Paddy, Adam and Todd were great. Friendly and very professional. We will definitely be getting Paddy in to do more work for us in the future.
Lachlan B was exceptional. He quickly diagnosed the problem, provided a written quote with some options and then resolved the issue. He was courteous and friendly and the job was completed with a minimum of fuss. Thanks Lachlan!
My experience with Omega was excellent. I would happily recommend them with plumbing or bathroom services.
Aaron B. was very helpful and did a thorough job.
Lachlan B was professional and friendly through both visits. He phoned roughly 30mins before arriving and was on time. He did some plumbing and explained what he was doing and was helpful in answering all my questions. I was very impressed with his professionalism. I would happily request Lachlan to help me again. He also organised my shower to be sealed. They were also very good.
Staff always very punctual on site, thorough & courteous. Big job was required to be undertaken and to satisfaction. Cleaned up after themselves them selves and always explained what they were doing.
Good technical service, write advise, ob well done & on time. Unblocked the dodgy drain & Clearly identified my problem, in correct location & I was able to fix the root cause the same day after a short visit to bunnings, Awesome, thank you Aaron B techy & Omega Plumbing Services
Very nice and helpful. Solved my problems. Will see you soon.: )
Very nice and helpful. Solved my problems. Will see you soon.: )
All staff were very polite and efficient. Thanks to Shad, Ryan and Fernando (i think that was his name).
Mark M was nice, polite and professional. He phoned when he was on his way, arrived on time, listened and spent time going through all the options. He completed the electrical work efficiently and the results were excellent! Highly recommended.
George was courteous, friendly and helpful to a fault. He addressed all our needs efficiently and effectively. His professionalism kept him fixing a small leak that appeared during one of the tasks, and he was able to fix it. I would highly recommend Omega Services, and George I. to anyone who asks.
Aaron was very helpful, he explained everything he did, cost and what would need to be done. He explained what was covered in the cost, guarantees and what could not be covered. He read the quote, explained the costing and the extras if we decided to go with this. He was very neat and showed me exactly what was happening with the camera and what the cause of the problem is. He understood about having to check with the Church re the quote and he explained when he would do the follow up. He was very polite and took his time with everything and apologised for taking time. He also explained what I was signing. A very helpful and professional employee and I would recommend him to others. Thank you.
omega service fast and reliable service , service tech james was great and very helpful !! fantastic price i was pleasently surprised !
Lachlan from Omega Services was excellent, he was so good we would recommend him to all of our Friends. Nothing was a trouble to him, he explained everything to us and was very helpful.
Excellent service! Very detailed explanation of job and prices by Mark M. He was also very friendly, answered any questions we had.
Very good professional service. good communicators, on time. 2 thumbs up
Very satisfied with the service provided by Mark M. He was very friendly and professional at the same time. Explained all the details of the job and payments to make sure that we understood and was happy with it. Great attitude overall and will be happy to refer him to family and friends!
Aaron was very friendly and explained the various options.
Rhys came at the time told to us and did his job in a professional manner and then took time to explain how the new heater works. He then cleaned up all of the rubbish and removed the old water tank. A very good job from all angles and I would have no hesitation recommending Omega Services to any of my friends.
The whole job went really well, right from the first phone booking & rescheduling & through to completion. All of the technicians involved were extremely easy to deal with & open to discussion. Totally impressed with the result.
Friendly and professional service.
Paddy B attended our place and was extremely professional yet helpful and friendly. We now have lights that works with some further work to be done, which we are looking forward to. Fantastic service so far!
Great service. Thanks
Not only were the plumbers courteous and most importantly knowledgeable but upon completing the work you would have never known they were even there. Not an ounce of mess was left behind and I mean, not an ounce.
The boys at Omega attended when stated, rang me well before they arrived and carried out the agreed repairs to a high standard. Very professional.
Fully impressive, i had the hot water cylinder upgraded from 50 to 80 litres in a really small laundry,some would say a match box - would be 'bout 1 & a half front load washing machines wide by the same three quarters long & the old 50 litre was jammed in the corner about 8 inches above the drier & around 2 feet from the power socket. They were able to utilise the small amount of free wall above the sink unit with still enough room to get to the window & see out of it , use the sink & fit the washing machine & drier in & positioned enough so if the next people in the place have a wider machine & drier they will still fit in and the new position & piping work has made it look more like art than just a water heater & it is now safely away from the power socket as well as which i have gained room space on top of the drier where the old heater was. Seriously impressive, now the unit can actually take a shower instead of half a one & have enough left for another person & actually have the bath filled with hot water instead of running out of it after a couple of inches. All 3 of the service technicians were punctual & professional & dealing with them & the installation was just so easy. Would fully recommend them & definitely the upgrade.
Vicki from Lidcombe: Adam was punctual, polite and got the job done. Obviously the old toilet was a different configuration to the new toilet but you could not tell. He did an excellent job marrying the old cement work around the tiles. Unless you knew, you can't tell. He even vacuumed up his mess and took the old toilets and their cardboard boxes away with him. The cleanest Tradie I've ever had in the house.
I had the pleasure of dealing with Lachlan and he was a lovely polite young man who was able to arrange for my toilet installation problems to be solved. I had previous dealings with other less reputable plumbers who just strung me along but Lachlan was able to negotiate a solution with my husband which is not always an easy task. I knew he was the right man for the job the minute he took his work boots off at the front door without being asked. He also arranged for the job to be done the very next day, which is exactly what happened. Wished we had dealt with them from the beginning.
Phill and Lachy were very professional, courteous and helpful. The hot water system was installed quickly and everything was explained very well and professionally. I was very impressed overall.
Very happy with service. Prompt and explained everything very well.
Very Helpful and did a great job. Very Polite and clean
Lachlan was very professional at job & explained everything to be done clearly
Great service from the technicians, but over-priced.
Aaron and Rebecca were pleasant and friendly. explained and completed work to my satisfaction.will continue to use omega for future services.
Today Lachlan Bell came to our house for plumbing reasons and my wife was home at the time , and said that his services were very professional and was very clear on what the problem was and fixed it with in no time. When I need Omega again I will be asking for Lachlan. Thank you,
I was very happy with the service i recieved Lachlan Bell was very prompt and proffesional he explained things very clearly to me and i would certainly use omega services again .Thanks again Mrs Jennifer Pierce
Very professional and very helpful with options
Mark respond very quickly and was here when he said he would arrive. Mark was able to give us a few options to fix our extensive problem. He was very courteous and followed up after each visit by the tradesmen. Excellent job overall. Highly recommend to others. Thanks Mark you made a stressful situation so much easier to cope with.
Both Locky and Fernando were very polite and courteous. They ensured that they cleaned up after themselves , after replacing all my tap ware in my bathroom and fixing my toilet. They kept me informed in what was happening and I am now enjoying a lovely bathroom and the shower is brilliant. thanks guys job well done.
Fernando was very polite and courteous . He ensure he cleaned up after completing replacing all my tap ware in the bathroom and then fixing my toilet. He kept me informed on how things were going and I am now enjoying a lovelier bathroom and the shower is brilliant.
Mark and Josh were great, very friendly arrived on time great reps for your company thankyou
Omega services finished their second day of work in our home yesterday & I am very impressed with the work of Josh L & his off sider Adam E and the friendly manner which they conducted themselves in our home. Will definetly call on Omega in the future. Ann E
Prompt assessment of our burst pipe by Lachlan Bell. Everything was explained to us well. It was arranged for them to come back the following day to fix the problem. They were on time the following day and had the burst pipe fixed in a few hours. Very happy with this service. Highly recommend them.
Very Good Service provided - explained each step of the work being carried out. Was polite. Left the site clean and tidy.
Rhyse B from Omega Services provided very good service - turned up on time, kept us up to date with the ongoing work being carried out. Finished the job in a timely manner despite the rain. Site cleanup carried out.
Lachlan was great very polite, he diagnosed the problem quickly.
Great guys to deal with, would recommend for sure
Excellent service!
Omega Service Solutions were very efficient from our first enquiry phone call to the actual day of the service. Josh arrived right on time with a big smile. The work was performed efficiently. Josh cleaned up everything when he completed the work. He was lovely to chat to and he has a very positive work ethic. We have no hesitation in recommending this company to anyone needing electrical or plumbing work, and we will certainly use their services again. Sarah & Stephen Randwick
Omega have been proven to provide consistent outstanding service.
Adam arrived bright and early on Monday morning. He undertook the tasks with a relaxed professional ease and expeditiously. Extremely pleased with the result - a delight to have at the house.
After years of receiving Omega magnets in the mail I finally gave Omega a call to convert my BBQ to natural gas and fix a leak. The service from the receptionist to the plumbers who came out to diagnose and fix the problems was great. I would highly recommend Omega.
The service was great. Hot Water Service died and needed urgent changing. Quote done at midday and George came out the same afternoon to complete the job. Job is well done and service with a smile. Thankyou
I just had Paddy B out to work on some electrical jobs that needed doing before my unit goes up for sale and he was efficient and explained all the work that he was going to do. Price was reasonable and the service was quick. Best of all he arrived at exactly the time that was arranged.
Despite the short notice I gave, Tony from Omega turned up early. Rapidly identified the problem and provided advice on options to rectify. He was professional, polite and efficient
The boys were all fabulous and I would recommend your company and staff to everyone
Paddy provided outstanding, timely service. Extremely knowledgeable and thorough. He really went out of his way to help us with our light failure. Provided a good temporary fix and returned promptly the next morning to complete the job. I wouldn't hesitate to use the service again. We have also had great experiences with the plumbing team.
Excellent service. Dealt well with a difficult situation in removing a hot water heater. Well done Fernando and team.
very good customer service
Very professional from all the guys Chris, Paddy, Josh and Sam today and absolutely fantastic service would recommend to everyone
This is our second time using Omega Services - first was for our hot water unit replacement in June and this time for a power outage. I called Omega first thing in the morning to request urgent assistance and very soon I had Omega calling me to confirm they would be at my house in 10 mins. We were given a diagnosis of the problem and then three quote options for the repair and all was thoroughly explained and repairs completed before the morning was up. We would not hesitate recommending Omega Services for their thorough service and professionalism.
Mark .M was very polite, punctual, helpful and professional. His advice and explanations on matters were very insightful. It was comforting to know we could ask questions and receive answers, it was refreshing to see someone go the extra mile for the customers and the services provided were very fast, efficient and effective. Thanking you kindly. K.B
We have been very satisfied with the work done and the workers were very polite and helpful. I was surprised at the cost of the work but assume it was within appropriate guidelines.
I contacted your company at 10am one morning hoping to have an electrician do some work for me at very short notice. I spoke to Rebecca who was so helpful,courteous and her customer service was outstanding. She made some inquiries apologising for the short wait and was able to arrange an electrician to be at my place in 2 hours I was amazed. After being stood up by another company for the third time this outcome was great. Good job Rebecca.
Every thing possible to make deliver the service and eventual outcome was done. 10 out of 10. Sam and Josh were highly professional courteous and efficient. Great job and I have no hesitation in recommending them and Omega Services.
Paddy's service was excellent; he arrived right on time, explained everything in full and completed the work as guaranteed (nothing to fault) and I hope to request his services soon to install 3 different light fittings in my lounge/kitchen. A very happy customer.
From the start to the completion of work all persons I came in contact with or spoke to on the phone were courteous and highly professional.
This is definitely one of the best customer service experiences I have had in the last year. Looking forward to the work being completed - hopefully we will be just as satisfied with the work once finished.
Fantastic service. Lachlan BELL was highly professional in every way. He explained everything and knew exactly what he was doing. He contacted the water board for us and filled out the rebate form. I would highly recommend him and Omega services.
Good service. Punctual. Informative
Great customer service, received an email in the morning explaining that Mark was the service technician assigned to us, we could review his previous feedback. Then Mark called 15 minutes before arrival and was punctual and courteous. We're really pleased with the quote and the job is booked within the week.
We have even very happy with the work done by the Omega team. The boys have been very efficient in performing their tasks and they have been very pleasant and polite.
James came to do a quote, was very professional, helpful and explained everything in full and organised my replacement water heater to be installed later on the same day. Tom arrived first to install, began working immediately then when the others arrived, they all got in and got the job done with a minimum of fuss even though the current water heater was in a difficult postion to remove. No mess was left behind for me to clean up, which I found amazing as most "tradies" do the job and leave you with the mess. I would highly recommend Omega Services.
The service from Paddy was excellent . His advice and support was exceptional, very professional and with a smile. He installed a new Pacific ceiling fan in my bedroom and it looks very stylish and it was a good recommendation. I would request his services through Omega anytime in the future as I'm thinking of getting some additional lighting fixtures installed. David Murray
I had a blocked drain which turned out to be in the main. Lachlan was very professional and let me know what was going on every step of the way.
Fantastic, prompt service especially late on Friday afternoon. Mant Thanks
Hello My parents recently had Fernando and Tom fix a bust water pipe at their house. Fernando and Tom were very professional, worked very well together and kept my parents informed every step of the way. I was very impressed with their attitude and how they conducted themselves on the job. It can be difficult to find good trades people but I am glad to have come across Fernando and Tom as I will be keeping your details for my use and will be recommending your services to others. Great job Fernando and Tom.
Cameron was most efficient, diagnosed the problem quickly and completed the job competently. He showed me where the break was and again when he had replaced the pipe. He cleaned up his work and was back on the road in record time. He was most polite and friendly. I was most impressed by the speedy response from your company especially on Friday afternoon! Thank you once again and I will definetly recommend you to others. Jane
Quality customer service! On time and professional.
Lachlan rang before he arrived and came on time. He was friendly and checked the plumbing before going ahead and fixing taps and installing a flow reduction meter. He is bringing an expert in HWS to determine if we can move our hot water system. We would ask for him, if needed, next time. We have joined the Silver Plan Membership on his recommendation.
We had to have a blocked storm water drain checked and repaired in a hurry due to travel commitments - Lachlan Bell from Omega was really helpful facilitating all the workmen and repairs and kept an eye on things to make sure everything progressed well. He has also promised to follow up on work that needs to be done by Council on their part of the drain. He was always polite, pleasant and on time.
I rang Omega Services at 8am this morning with a hot water system issue. From the initial phone call contact to the follow up call when the system was installed I can not fault this company's service. I had service tech Chris on site by 9am who found the issue quoted and explained what needed to happen to fix the problem. Which was great cause I was without hot water. Just before midday my new hot water system was delivered. Within 15mins of its deleivery Rhys the service tech was on site to install my new hot water system. I was very impressed by the promptness of Omega services and that by 2pm this afternoon I had a new hot water system installed and working. I was then called by the company as a follow up once the job was completed. I explained that I was very impressed that it was all done in such a professional manor and completed the same day I called with my issue.
Omega were very helpful and courteous and provided helpful solutions to a complete revision of our domestic lighting.
Mark and Adam were fantastic - they provided excellent, professional and cheerful service and were very proactive in finding the best and neatest solutions for some complex installation issues. We'd be more than happy to use Omega, and Mark and Adam in particular, again, and to recommend them.
Excellent service - polite and professional staff
Great service. Arrived on time, explained various options and prices, excellent workmanship and cleaned up before they left. No hesitation in recommending their services.
Aron was an excellent electrician.
Very efficient completed all jobs on the day in an appropriate time. Very friendly & well mannered.
Prompt service today from Paddy...may you get to hold the ice bucket!! looking forward to more heat in my hot water service on Friday. Also, was glad that i chose Omega Services. Paddy was right on time, very thorough with looking for the right hot water service for me, and guess what ? He listened.
Great service. Pat was here on time, did the job to the pricing quoted and fixed the problem. He was lovely and I would definitely use him again. Kate
I had a team of three with Aron, Mark & Adam over the course of the day. Very efficient, completed the jobs in a respectable time frame, were friendly & well mannered.
High standards of workmanship. On time every time, explained fully what needed to be done and the financial options for each stage. Aron D. Was an exceptional tradesman who went that 'retracted mile'. Many thanks for a job well done! Five star
Excellent service - very happy with Lachlan's plumbing advice and work. A polite and well mannered tradesperson makes a difference
This is the 2nd time I've used Omega Plumbing and I'll use them again in the future. The tech, "Shaz", was professional and carried out the work with minimum disruption. Great service!
Pat came and helped problem solve a few things - and then Fernando came and did the work. They were both professional and helpful and nothing was too hard. Good advice and good work.
Pat came and helped problem solve a few things - and then Fernando came and did the work. They were both professional and helpful and nothing was too hard. Good advice and good work.
I found the service friendly, efficient, very helpful with suggestions and the outcome was excellent. Great work all around.
Pat was very professional and gave me answers to all my questions. He found the gas leak and sealed it very fast. I asked him extra questions regarding other unrelated jobs. He explained everything in simple english and gave me the solutions. Because of this I got Omega services to come back for extra 2 jobs. Very happy with the results. I thought it was quite expensive. Membership helped with the price. The quality is great. I liked that both plumbers either took of the shoes or put socks over the shoes not to soil the house. There is nothing more annoying than tradesman walk around the house in boots! So thank you for great job and respecting my house. Highly recommend this guy :)
We had an instant hot water system installed today. The quality of the job was excellent. The guy was respectful of the house and took of the shoes when came in. Cleaned up after himself. He was missing couple of things. Instead of telling me he has to come back another day, he just went and got it from nearby shop. That made me happy. The system works great. Even though the water is almost instan tly hot downstairs, I still need to wait a bit before it warms up upstairs. But the waiting time compare to what it was before is miles faster. So overall I am very happy with the service.
Great service and quick efficient friendly and clean
Chris did an excellent job and was very helpful with his advice and subsequent installation. He was polite and very prompt. I would be happy to recommend Omega to my friends.
We had Mitchell come out to do some investigation on a blocked sewer pipe. He did his job without any worries. Found him to be pleasant and responsible young man.
Extremely happy with service provided. Quick and prompt - always ring and give a 1/2 notice. Great and clean job. Thanks Paddy
Received excellent service, the guys completed the job and explained the workings of the meter. All power points were checked to our satisfaction. Thanks Sam C & Mark M.
Very happy with the way Omega responded to our request. James was very helpful in identifying the problem and fixing it. Sewerage smell gone, thanks Omega
Mark M was great to deal with. He was on time, did a great job and was efficient. He also ran everything through with me thoroughly.
Service was friendly and professional, Lachlan did a great job and he actually arrived early.
Thankyou to Phil C for the preparation work he did at my home for a pipe reline, and also for the plumbing to one of my toilets and fixing the laundry taps to keep my house in working order.
Thankyou to Lachlan Sawtell, who does not look like his profile picture, for the hard work he has put in with Rhys Bain to complete the work at my home. Lachlan has left the site clean, as if the ground was never dug up.
Thankyou to Rhys Bain for the professional work done for the pipe reline at my home these past 2 days. Rhys arrived early each day and answered all my questions regarding the work he was doing.
Mark was really good. Very efficient and requested another service technician to help him get the job completed the same day. Was very courteous and explained everything to my satisfaction. I was confident he was doing it all right.
Paddy Brandtman turned up on time for the appointment, called before arriving and went through the procedure. He did a thorough check and provided a written quote and advice on what need to be done immediately and suggestions for the future. He then followed up to ensure the electrical technician was booked later that day to complete the service.
Very prompt service. James clearly explained his approach to my problem and was professional in his approach. A good experience
very professional and helpful, Kept me informed of progress throughout job. a satisfied customer
very professional and helpful, Kept me informed of progress throughout job. a satisfied customer
very helpful and professional.
Excellent service from Lachlan B. Explained all the work we needed to have done in layman's terms as well as the price breakdown, and repeated it all to my husband on the phone. Very friendly and helpful, not pushy.
Paddy did an excellent job, was polite and professional. The call centre people, not so much. They told me 7:30 to 9:00, when I called them at 10 to find out what was happening they told me I was wrong, they would never have said that, as Thursdays were always 8:30 to 10. Thanks for calling me a liar. Would be better if I could call Paddy directly, I'd use him again in a flash. Basically, Paddy did a great job, and the call process worked fine. Being a bit late was no big deal (tradies *never* turn up on time, and that's because it's hard to estimate your time on the previous job), but I know what I was told on the phone. I'd still use them and recommend them. Paddy, I hope you win the Ice Bucket Challenge.
I found Aron Dewar of Omega Services, very professional , informative and capable. He was there at the specified time, having rung 10 minutes earlier to confirm. He was efficient in correcting the problem and took time to clean up after the job was complete. I would definitely use their services again.
Professional and fast service. Satisfied customer. Will use again.
Rhys B. is an amazing senior plumber who thinks outside the square when he strikes problems and works efficiently and cleanly to get the job done well. He's a great supervisor too, taking time to teach the junior plumber who was with him what needed to be done in a tricky kitchen and hot water system installation.
Rhys B. is an amazing senior plumber who thinks outside the square when he strikes problems and works efficiently and cleanly to get the job done well. He's a great supervisor too, taking time to teach the junior plumber who was with him what needed to be done in a tricky kitchen and hot water system installation.
I had a major issue with plumbing at my house recently and the team from Omega were great. They showed up on time (even called prior to arrival to ensure I was ok with their arrival time), explained what they needed to do and were polite, professional and courteous the whole time. I had a team of plumbers at my property over 4 or 5 days and Lachlan, Mac, Phil, Lachie and Adam were all great (I'm sure I've missed one or two of the crew off this list...sorry!). I would recommend Omega if you want the job done and in a professional manner. You may be paying a little more for these guys, however, I always believe you pay for what you get. Mac and his colleague even swept up my back deck area and pathways before they finished on the last day - a great surprise to come home to when you thought you were going to have to spend the weekend cleaning up. I trusted this team categorically and was more than happy for them to have access to my house when I couldn't be home - a trustworthy crew! Thanks. Lisa
Aron was nice and friendly and efficient and gave great advice. He fixed an issue as well as installed our pendant light neatly and safely.
Paddy B, Mark M and Adam E all provided friendly and excellent service.
It was pouring rain and poor Matt H and Lachlan were real troopers and still got the job done. Good job boys!
Very good service. Quite expensive, though.
Thanks to James, Matt and Phil for my new Rheem!!!
ery concise,in explaining about the service and the work to be done.Paddy was very clean and tidy in appearance,also appreciated the fact he had rubberboots as it was raining which prevented our floor from getting dirty.Attitude was very polite and smiled alot.Excellence service by paddy,Would be happy to reccomend omega electrical services to my friends.
Simply The Best service. Very friendly & helpful highly recommended. Sewer drainage blockage problem was cleared with professional service. If your after service & advise your in very good hands You cannot go wrong with Lachlan will be the best of the best you can get
Extremely professional and efficient service. Matt.H. should be commended on his excellent service and customer relations. I would recommend Omega to anyone.
Aron D and Sam C arrived to try and solve our problem of no electricity at the back of the House - Sherlock Holmes and Watson to the rescue. Problem solved after some investigation - then they re-lit the pilot light for our Hot water system - had blown out in the strong winds two days previously - they worked well together - and I am so glad they were able to solve the problem. I greatly appreciate their expertise and willingness to get the job done. Merci Beaucoup
I Needed a plumber and not to be mucked about. Tony arrived when he said he would and did a great job. Could not ask for more ,thanks
Tony worked in appalling rain, fixed everything, offered sound advice and was a pleasure to deal with. A great service.
Jasmine took my call late 20-08-2014 - and luckily booked me in on a cancellation for the following morning at 07.30 am. I was very happy - perhaps a tad lucky - to get an appointment straight away. Many thanks
The guys are always very courteous and willing to explain the work to be done (especially when I don't understand).
Tony arrived promptly as expected and worked in atrocious conditions, an absolute rain storm. He was friendly, efficient and very professional, fixed the blockage in quick time. The service is fantastic and worth every cent
"Installation of solar hot water system to replace a dodgy solar pump system. Installation was done in a timely and efficient manner. I have had had a great deal of work done by Omega over the past 4 1/2 years both plumbing and electrical. I have absolutely no complaints. Technicians are professional and courteous and, most importantly, turn up when expected."
Mac arrived early , was courteous , friendly & did a clean up after he finished the job ...J Shep
Had a great experience with Omega Plumbing today, thanks to Fernando and Brad for your great service. Will continue to use Omega in the future!
Lachlan was thorough and professional. Very quick response to enquiry as well.
I've used Omega for a few years now, and have always been impressed by their professionalism and courtesy. Matt, Paddy and James came to install a new oven, and were incredibly helpful with the advice I needed. They also did a safety inspection and pointed out areas of concern, without being pushy. The installation went very smoothly, and I'm more than happy to recommend them, and Omega.
I felt it was a bit expensive, however with the coupon, that was improved.
Paddy was precise, on time, technically proficient, friendly, helpful, courteous, careful and even cleaned up after himself. All good! Thanks Rob Federer
Mitchell H. provided effective backup in solving our electrical problem. His polite and helpful manner were appreciated.
Called Omega Services and booked a plumber to come out the following day. Tony O'Rourke called 20mins before arrival and got straight to work. He was polite and professional and got the job done without any fuss. He had the parts he needed in his car and was able to install them straight away. He tided up afterwards and was helpful in organizing an electrician to come the next day to help with some other work I needed doing. Thanks Tony. We'll definitely use Tony and Omega Services again! Thanks.
Aron and Sam turned up on time, took their shoes off, diagnosed my home's electrical issues then fixed them in about 40 minutes. Also changed a light globe for me as a value add. Overall an excellent service at a very reasonable cost. Very happy.
Aron and Sam turned up on time, took their shoes off, diagnosed my home's electrical issues then fixed them in about 40 minutes. Also changed a light globe for me as a value add. Overall an excellent service at a very reasonable cost. Very happy.
Paddy has been a pleasure to deal with.
Our technician was Lachlan Bell. He arrived on time and phoned 20mins before to make sure we knew he was on his way. He was extremely professional and advised us at each stage what he was doing, what the options were and what the cost might be. Lachlan was able to source the parts required, pick them up himself and return and install. Lachlan also left the bathroom clean and tidy, removing any mess made from the repairs. We would use Lachlan again. Thanks for a great service
Paddy had a very positive and polite attitude at all times. He manage to fix the electricity problem in my house and proved to be very knowledgeable on this area. I strongly recommend him and Chris from the Omega team for any electricity related jobs.
Fernando did an excellent job. Great attention to detail, very polite and arrived on time. Tony also did a great initial review and recommendation.
Very great business to deal with, fast and reliable. Well do business again. Paddy is a very good, clean and friendly electrician.
Excellent Service & listen to the customer
I had a major plumbing job with multiple problems to fix. The professionalism, expertise and diligence of Mark Currey and colleagues from Omega Services was second to none in ensuring an efficient and effective service was provided to resolve all issues. Thank you Mark and the team.
hi, I had two extraordinarily helpful team members (James and Paddy) come to my house. They turned up on time, rang as they approached (which was really handy because I was still in bed). They were there to fix my blocked drain. Would get them back
Great service, very helpful and connected me to other service personnel in the company to deal with lighting issues I was having
Mark, Paddy and Sam, were quick, thorough (changed out 46 light fittings in an hour), quiet (I worked throughout their visit) and vacuumed afterwards. Great service can highly recommend it (they also changed the battery in my smoke alarm - very helpful)
Lachlan, Macalister and Fernando were very professional with their approach and I was really impressed with the quality of service provided and how prompt the delivery of that service was. We were also offered different alternatives to go through which was impressive. The job was all completed within the same day which was fantastic
Matt H. did a great job resolving some plumbing problems in my house. I would recommend the staff at Omega Service Solutions for any plumbing or electrical work around your home.
I had a visit from Paddy as electrician from Omega. Paddy was much more helpful than I expected. He is also very friendly and polite and could cover all the requests I had. He knows his job well. He did a complete safety check for my place and provided useful suggestions. I'm very happy with his service and attitude and recommend him to anyone who needs a good electrician.
Aron D and Sam C did an excellent job for us. They arrived on time and dealt with an unforeseen situation (faulty new light fitting provided by us) in a professional manner. We had to reschedule but they returned as arranged and fitted the (repaired) fitting promptly and well. We've used Omega before and won't hesitate to use you again and recommend you to others.
Aron D and trustee offsider Sam C. On time. Telephoned re arrival time. On time. Work completed efficiently. Cleaned up at end of job. Client happy.
Excellent service on both the phone and by the tradesmen - very helpful and polite. Only difficulty is with Omega "book" quoting system when we wanted cost of hardware being provided. For example, we wanted a quote for installation and supply of down lights (little spec info provided) versus if we supplied our own preferred lights - could not be provided.
In July 2014 Tom and Lachlan came to my apartment in Potts Point to complete a body corporate sewerage job. From the time of their arrival early in the morning I was very favourably impressed by their courtesy, friendly manner and efficiency in completing a messy job (involving the carrying of innumerable bags of blue metal and cement through my apartment to the ground level below) with care and consideration for my floor covers and furniture. They completed the task of filling a trench and finishing a smooth flush surface with a high level of competence and cleaned the work area carefully. These two young men are fine representatives for your company and I hope that they will have every opportunity for advancement in your work force.
Thank you Ben for your professional and friendly service. You were patient and ensured all options and pricing was clearly understood. I would highly recommend you to anyone in need of a plumber or electrician no matter how large the job!
We requested Omega Services to send a Plumber to look in to a couple of leaking taps at our home. Lachlan Bell arrived on time as promised and explained what needs to be done. He was courteous and explained what needs to be done to fix the leaks. I appreciate that he went out of his way to give separate quotes for repairing the leaks and refitting them with new taps and explained the benefits of becoming a member with Omega Services. Thank you very much for your honest and efficient services Lachlan Bell.
George arrived ahead of time and provided informative, polite, helpful service, and resolved our problems effectively. We appreciated Omega's prompt response and follow up call re our level of satisfaction. George quickly identified the problem and liaised with head office to organise a speedy solution. Cannot recommend Omega highly enough.
Paddy assessed our electrical problem straight away. He provided us with clear assessment and all the options to fix the same. He also did the free electrical and plumbing assessment and made suggestions which were clear. He is a pleasant person to meet and in future would call him for any electrical issues. Quite happy with his service today.
George arrived ahead of time and provided informative, polite, helpful service, and resolved our problems effectively. We appreciated Omega's prompt response and follow up call re our level of satisfaction. George quickly identified the problem and liaised with head office to organise a speedy solution. Cannot recommend Omega highly enough.
The new tap looks great but splashes a lot. We'll see how it goes.
We needed an electrician to fix a light switch. I decided to call Omega Service Solutions being one of the electricians I had on a fridge magnet which I'd received in the mail.Aron and Sam were able to oblige by arriving almost straight away and completing the work in an efficient and professional manner. Many thanks.
Efficient, punctual, friendly and very professional. I was very pleased and reassured with the work the electricians and plumber have done over the past week and with Omega Services in general.
The tech. service provided by Paddy B on behalf of Omega Services was all I expected and carried out in a professional and pleasant manner. I will definitely use this service again when required. Happy to recommend. Sue Salisbury
We had a solar heat pump installed by Omega Services. Matt H arrived on time as promised and did a great job on the install. He was friendly and professional and more than happy to answer all my questions.
We required some electrical work done at our home. Matt from Omega Services was great. He went over and above ensuring that we had hot water on what was a very cold day and completing the other electrical work as well. Very grateful.
On time professional service. Thank you
Hi, I just had James to our home to fix our leaking kitchen tap. I also wanted him to quote on some electrical work needed. James was great. He had a nice replacement tap in his van, so he replaced the tap in the one trip and we got a 7 year warranty on it. He also fixed a blocked laundry sink. We were really happy to have him call his electrician colleague Mark who was in the area, and have him come over to quote. He'll be back next week to fix our bathroom exhaust fans. Great service and lovely guys to have work in our home. Thanks so much Omega. Regards Adrienne.
We chose Omega from their advertising, they certainly market themselves well. They responded quickly to our call and came out that same day. They were pleasant and courteous and offered good advice and suggestions. After installing a new water heater, we were not completely satisfied with the installation,but they responded and rectified the issues. They were happy to accept that if something was not right they were willing to resolve it. We would recommend them and use them again.
Excellent and professional service.
Lachlan has been a first class plumber. He is well in the know and finds exactly what needs to be corrected. He is friendly and passionate about his job and I am extremely grateful for his services. Arax M.
Mark was excellent - professional and quick, an absolute pleasure
Damien was very informative and I could see he masters his job. He gave me lots of information and helped me make the right decision. I'm so happy he came to our house for consult.
Lachlan Bell and Omega Service Solutions were reliable on price, time and ability to complete the job as promised. Tradesmen were polite and reliable, turning up on time and finishing the job with quality. Lachlan was very thorough and polite and obviously knew his stuff. I would definitely use them again.
Aron D & Sam C, keep up the good work guys!
Great service and would highly recommend Omega. Very thorough and always good quality work done at a reasonable price.
Had Chris come to fix a couple of "suspect" power points...he rang to tell me that he was on his way...while he was here pointed out that the wiring from the house to the box was very "dangerous!"....while he was here he organised for two electricians to come later in the week & also organised for a plumber to come early next week...Chris was a "very personable" young man...& handled everything "extremely well!"
Sam C did electrical work for me with another colleague, Aron D. I was impressed with their friendliness, understanding of what was required and they did an excellent job. Another big plus was that they did not ask me to keep my 3 dogs out of their way or locked up - that has happened with other tradesmen. I will definitely be using Omega Services again.
Aron D & Sam C from Omega Services were really friendly and knew the job they were doing. They found the fault within minutes and fixed it in almost no time. I highly recommend them for any sort of electrical fault. Keep up the good work guys!
When ever we call the person answering the phone is very polite and book your call Asap .When the tradesman come out they are on time or call you if they are delayed at another site.They explain everything that they are doing and the full cost up front.I would highly recommend your company to everyone.
We called Omega Plumbing after the company our strata manager called, refused to come out at 4:30pm to help turn our broken hot water system off. They were punctual, friendly and willing to answer all the questions we had. Fernando did an excellent job replacing our hot water system. We would definitely use him again.
Mark was very helpful and answered all my questions and didnt make me feel stupid. A very professional gentleman. Would definitely recomend Omega to anyone who needs an electrician.
Aaron was very helpful and very polite. Will definitely call Omega again if I need electrician
Paddy Brandtman is the most professional tradie that I have dealt with. Firstly, he was transparent with all costs and what works were encompassed by each cost. He even took the time to calculate different options for me based on my financial circumstances. Secondly, Paddy's opinions as to what was needed in my house were honest. He took the time and trouble to explain what he had identified as possible issues and as a result i have a clear understanding as to what i need to do in the medium term to avoid the possibility of expensive repair bills. Paddy was polite and I have to say patient with some of my questions. When paddy left i had a great feeling that i had just recieved outstanding value for money and a great service, a standard that i have not experienced for quite some time!!!
Mitchell Hayes came out very prompt. Did the job as requested the price quoted was all correct. Mitchell came out with a sub contactor named Sean They were both prompt and professional. I would recommend Omega to anyone
Excellent, professional service
Mark Meredith was prompt, courteous and professional. Whilst the charges were high he explained that this was company policy. Mark is definitely an asset to Omega plumbing.
Aron and Evan came on time and were helpful and efficient with fixing our problem.
Adam P
Fernando and Tony were very friendly and professional.
Very professional and a good price.Tom R is exceptional. Thank you.
Fernando G. was punctual, friendly and professional. We will definitely use Omega Services again.
Fernando called before arriving and showed up on time. He got the job done with no fuss at all and was really friendly. I've had a few jobs done now by Omega and they've been very good - they're pretty professional.
The Service we received from Omega Plumbing was fantastic. Tony and Fernando were friendly, punctual and professional. They called 30 prior to coming over and did a great job installing our hot water system. I would use the company again.
Matt H was fantastic assisting in the excavation of our sewage line. He also installed a new cistern and provided invaluable advice in a friendly and professional manner. Not only was his manner exceptional but his cleanliness,workmanship and efficiency at each task was second to none. I also really appreciated his patient and thoughtful manner while I asked a myriad of questions throughout his time at our property. I would highly recommend Matt H to any individual or company who was in need of his services.
This was the best service. I had previous plumbing issues where plumbers just come, fix , collect the money and leave.
Paddy was a really helpful and patient guy. I would highly recommend using him if you have any plumbing or electrical work
Fantastic ! Very happy with Mark M. From Omega Services. Mark was professional, reliable, good humoured and willing to provide great customer service. Would definitly recommend 5/5
Have made my comment in previous Review Buzz
Excellent service. Mark M was prompt, friendly, and completed the job quickly and professionally. I will definitely use omega again.
Great Service. Damien was our service specialist that called us 30 mins to confirm our appointment. After that, he was very friendly to my son and explained everything that was going on as he looked around to ensure that we were constantly informed. After that, he made sure to tell me about any extra faults that were seen in the system and also didn't hurry us on. He was patient, polite and great to communicate with. I would highly recommend Omega Plumbing. I'm even concerning becoming an Omega Plumbing member due to the amazing service that was provided by Damien. Thanks a lot! Would definitely recommended. 5/5
Mark M did some electrical work for me and he was excellent. He showed up on time and contacted me 40 minutes prior to say he was on his way and when to expect him. Mark explained all the work before commencing and was very friendly throughout his visit. I will be getting Mark in to do some more work for me. Highly recommended.
Chris M. visited our home this morning to have a look at a defective plug socket. As we have come to expect from Omega, he was on time, very friendly and professional and he quoted a reasonable price and arranged a convenient future time to carry out additional work himself. From this and past experience I highly recommend Omega to for both electrical and plumbing.
It was a pleasure to have Paddy in my home to fix my electrical issues. He was punctual in attendance and rang beforehand to let me know he was on his way. He was polite and friendly and very thorough and patient in explaining to me the details of the work and fees, and took my own needs into account by offering alternative means of payment. He took the time to clean up afterwards, and the job was done efficiently and competently. Also, he picked up a fairly major plumbing issue and organised for someone to attend to that as well. Overall, Paddy is a highly responsible and competent professional with excellent communication skills, and a great credit to Omega Services.
We were very impressed with Adams prompt and efficient service. We would definately use Omega services again and recommend it to our friends.
We were very impressed by Adams prompt and efficient service. He gave us a set quote and this meant we knew prior to the job commencing we knew exactly what the job would cost. We would definately use Adam at Omega Services again.
Having a house more than a hundred years old always presents challenges and Matt H provided an excellent service. He explained what was going on, he was efficient, did a quality job and consulted us along the way. I highly recommend him.
A second experience with Omega Services, Matt installed my hot water tank. Very informative, helpful and even found a few other issues while on the job. Definitely not disappointed and Omega is definitely on my list of tradies to consult first.
Late Saturday afternoon, Paddy was willing to travel across Merrylands to pick us up a temporary hot water tank. My wife and two girls were very happy across the weekend. Thanks!
Paddy B was outstanding. He went over and above the expected requirements of a standard call-out. He made sure the plumber and materials arrived that same day, was efficient and most helpful. Most grateful.
Sam assisted Josh with electrical work pertinent to the installation of 14 new down lights, an additional switch and dimmer. Josh was professional and did a great job of clearing up the area after the job. In moving furniture around to access ceiling space he took time to be careful and there was no scratches on the polished wood floor after the job...which I have found after other tradesmen have been here , and were less careful. Great job all round.
Patrick connected a patio downpipe to the houses stormwater drainage system. It was a difficult job as the pipes had to run under an existing patio deck, with very limited access. Patrick did a fantastic job , that has been commented on by others for it's neatness. Patrick cleaned up all the offcuts and water blasted down the deck afterwards to get filings and dirt off the deck. I suspect most plumbers wouldn't have gone to that degree to clean up! Great job , really happy customer.
Josh was very professional, the job was done quickly and he displayed a solid knowledge of the product, which is always reassuring to any customer! They cleaned up after the job and all round it was a good experience.
I received a very warm welcome by Paddy Brandtman upon his arrival and he was on time. At the time of booking an electrician I was informed of a time visit and a phone call prior to his arrival from a lovely Rebecca. Spot on. He was upfront to start with what to expect and the cost before proceeding with the job. I recommended him to others especially with the Deaf and Hard of Hearing people. He even offered to do the safety inspection and put my mind at ease. Omega Service you have a wonderful technician. Mel
A punctual and thorough serviceman who was courteous and explained what the problems were and why and what had to done.
Marcus has spent 3 days on a major job at my home. He has been conscientious and reliable. I am delighted with the care he has taken and his attention to safety and detail. He has been pleasant and courteous on all occasions. As well as his professional expertise, he was wonderful with my grandchildren (4 and 2) when they visited - being able to sit on the digger was the highlight of their day.
Thank you Paddy and Matt for the wonderful job!
Mark was very prompt in getting back to me. He arrived, gave me the quote and the job was finished 2 hours later. A job well done.
we were glad to have a technician like matt.h. come out to our place and install a new hotwater system for us .He gave us a courtesy call 1/2 hour before arriving at my premises, he was very polite, well manered and after the job was finished he explained everything to us and how everything worked, also checked to make sure that everything was working properly before he left. I would recommend Omega plumbing and electrical services to anyone, I was very happy with everything that was done today. Wednesday 18th june 2014.
Electrician Josh Le Guirs returned to correct a minor problem with the wiring, assisted by Sam C. They carried the remedial work quickly and efficiently. I am completely satisfied with the outcome.
Very professional, friendly and great service. Highly recommended A+++
Paddy was a total legend - friendly and reassuring and went the extra mile on the Saturday of a long weekend! He even followed up the next week to make sure everything was ok. And this wasn't a one off from Omega, all their tradies are great.
Exactly what i wanted and more. Very punctual, friendly and told it like it is.Thank you
We were very impressed from the initial consult to the moment they finished installing our hot water system - the guys were on time, professional, hard working and efficient, were very thorough in their knowledge and clearly explained what they needed to do. I also like that the quote given for the work is what you pay - no hidden extras at the end. Would recommend their service and would also use them again.
The service from Omega has been excellent. Damien was friendly, professional and explained my options in terms I could understand.
Mark was able to give us a simple and effective solution to our problem, saving us time and money and giving our home exactly the lighting solution we needed. Thank you.
Maca called up early, and turned up on time to the minute - great! He proceeded to hook up my plumbing and completed a very professional finish. Nice to have him clean up as well. Many thanks - I would ask for him again.
Paddy called in advance, on time as promised. When he arrived on site he completed his job quickly and to a high standard. He managed to point out I had an ancient electrical panel.
Both Matt and Damien provided great service. They were exceedingly efficient , very professional and excellent tradesmen. Their communication was also excellent. They kept me up to date with what was happening, they were courteous and very helpful in resolving any problem that arose. It was a pleasure dealing with them. A great job, they did well.
Matt was very professional and explained everything as he worked. Very tidy and would be happy to use him again
Begin typing http://www.reviewbuzz.com/survey_response/4here...Great Stuff! Thanks...
I was very pleased with the outstanding service and work performed by the Omega Technician at my home. I unhesitatingly recommend this company.
Damien A provided excellent service both during a review of the plumbing services we needed and during the actual implementation of the work. I was very impressed with how thorough Damien was in making sure all our plumbing problems were addressed and went out of his way to address all concerns. Highly recommended. Fernando G provided excellent plumbing services today. He was very professional and addressed all our plumbing needs. Fernando made sure everything was left in a tidy manner and made sure I was happy with the work he did. Highly recommended and a very happy customer.
Damien A provided excellent service both during a review of the plumbing services we needed and during the actual implementation of the work. I was very impressed with how thorough Damien was in making sure all our plumbing problems were addressed and went out of his way to address all concerns. Highly recommended.
I have just had some excellent plumbing work completed by Lachlan Bell of Omega. Lachlan was thorough, knowledgeable and kept me informed at all times of the steps he was taking to rectify the problem. Lachlan arrived at the scheduled time, was prompt with his assessment and diagnosis of the problem drain. He quickly set about fixing it and then did a remarkable cleanup job on completion. I can't speak highly enough of this technician. He is a real asset to Omega. Thanks Lachlan!
Damien visited us on a number of occasions, initially to clear our blocked sewer pipe and then to run us through options for a more permanent fix. He was extremely professional and happy to spend time explaining our options and giving recommendations. At no time did we feel pressured and as a result of his professional behaviour we have opted to use omega for a number of other plumbing and electrical issues. Very happy with the service each time.
We had a small leak under one of the newly installed vanities and attempted to contact the original non-Omega plumber but were unsuccessful. Damien and Cameron arrived to rectify the problem and detected areas where the work was not up to industry standards. They corrected these efficiently and cleanly. They were also able to identify that the Hot water service was out of warranty and had not been installed to industry standards and discussed options for dealing with the situation for our consideration.
Rhys was very efficient, careful, helpful and pleasant. Did the job well.
Mark was early and had the job done in no time! Hopefully he can do the other jobs in the new year!
My apologies for my initial review not getting through. I appreciated James' service yesterday when he came so quickly to fix the plumbing problem. He is very competent and I felt reassured by his clear explanation of the problem and the possible solutions. He is also understanding of my situation and timing of further work.
Matt was very helpful, professional and friendly. He got here, got the job done with no fuzz and even cleaned up afterwards. 5 star service!
James was clearly competent and clear in identifying the plumbing problem that I have. He explained this to me, and gave me the options that are available to me. I appreciate his expertise and his understanding of my needs when organising a time to continue the work.
Mitchell was very polite and did an excellent job.
I found Mark Meredith courteous and competent. He has done electrical work for me before and i have been impressed with his willingness to be helpful and address any other concerns i have had. I very much appreciate his willingness to come back and make adjustments to the work he has done if necessary. He is certainly a very capable technician who knows his job.
Was in need of emergency electrical work today and received fast and efficient service from Omega. Paddy Brandtman was the service specialist who attended, he identified the problem quickly and got it sorted out in a timely fashion. Was very happy with the quality of his work and would have no hesitation in recommending him to others.
Fernando came out to reroute a pipe prior to a kitchen demolition. He talked through all the options a and limitations and did a fine job.
Fernando came out to reroute a pipe prior to a kitchen demolition. He talked through all the options a and limitations and did a fine job.
Paddy and Sam were professional, very good tradesman, and very nice young men who I would recommend to anyone wanting good electricians for any kind of electrical work in their home.
Rhys was very efficient, careful, helpful and pleasant. Did the job well.
I called up Omega because my whole solar/electric hot water service had died. The operator I spoke to was very helpful and understood the situation - arranged a prompt response, and sent out someone who understood solar and alternatives really well. Spent the time and gave me an excellent analysis of the situation and the alternatives. The team arrived on schedule to do the job, did a great job and left the place in good condition, with a really efficent hot water service. Good care taken with regulatory requirements of the install.
I called up Omega because my whole solar/electric hot water service had died. The operator I spoke to was very helpful and understood the situation - arranged a prompt response, and sent out someone who understood solar and alternatives really well. Spent the time and gave me an excellent analysis of the situation and the alternatives. The team arrived on schedule to do the job, did a great job and left the place in good condition, with a really efficent hot water service. Good care taken with regulatory requirements of the install.
Called when said they would to arrange time of arrival, he worked quickly and efficiently without mess and the quote was same as over the phone when booking. Offered various solutions in how to combat our plumbing problem in the future and was able to give price guides. Would use company again
I had Lachlan Bell as my plumber, he was very professional and easy to talk to. He called me half an hour before arrival, great attention to details during the service. My blocked drain was fixed promptly, I will definitely recommend him and Omega to others.
Very happy with Adam Evans services. Gave full detail before proceeding with works.
Very happy with electrical service provided. Most professional and gave full details before commenced work.
Great service and quick call out response. Lachlan was clear about pricing and gave a good professional service. Thank you!
Professional. Very Polite. On-time. Clean. Helpful.
Impressed with the friendly, courteous and professional manner of plumber sent to look at my dishwasher. Advice on hot water cylinder was much appreciated and helpful.
I expect a lot and you lived up to that.everything done quickly cleanly and professionally
Lachlan Bell checked our leaking dishwasher and a noisy shower tap. He rang to confirm appointment, when he was on the way and arrived soon after. The service provided was professional and friendly. He wore shoe covers to protect the interior of our home which was very thoughtful. The dishwasher was repaired promptly. The hot water cylinder was checked and I was given some helpful advice regarding "releasing" the valve. Other possible plumbing requirements were brought to my attention, but I felt under no pressure to pursue any of them. I would have no hesitation in recommending Lachlan.
Good Service and Great work by Mark M.
I found Mark very helpful, locating the problem promptly and explaining the results and implications. He gave me a quote which was accurate and his organisation of follow up staff to complete the job worked very well.
Paddy was friendly, thorough and very patient. The smile never left his face. Great Job
Was efficient, friendly, and got the job done and left the place clean and tidy after a messy job
On time, polite & friendly, took the time to explain everything and did a great job
Aron and Adam installed some lights for me today. They were extremely professional, polite and very accommodating. I became a member of Omega and look forward to more excellent service in the next 3 years. I would highly recommend Aron and Adam to friends and family for any electrical needs.
Huge plumbing job handled professionally .... always called before arrival
Paddy was a gentleman, very happy with his expertise Josh was terrific, very polite and did a fantastic job Sam was great very polite Omega should be very proud to have you three working for them Tracey Morfea
Paddy was a gentleman, very happy with his expertise Josh was terrific, very polite and did a fantastic job
Paddy was a gentleman, very happy with his expertise
Very happy with the quality of service and the promptness and courtesy of all concerned.
Excellent service. On time and costed up front. Polite, helpful and technically proficient. Thanks guys for the hard work!
We have Jacaranda trees that block our drains every few years. So rang Omega and received great service and plumber organised to arrive after 2:30 pm same day. Lachlan B turned up and was very friendly and professional. Fixed problem and gave us cost of permanently fixing the problem with fixed price. We will be using them in the future.
Great
Ben was a true professional. He was upfront and honest with the costs. We had a blocked sewer all weekend. He cleared the sewer within 15 mins and went back over it to double check with the water blaster. What a blaster, it seems Omega plumbing have all the latest kit. Thank you again for your services.
Had Josh from Omega can not believe how polite and honest he was He checked and double the work that he completiedand then ran through everything and made sure I understood everything toyyally would use thus service again and would recommend to anybody
Damien knew his job and explained my options very well. My job took 3 days to complete, but on the 1st day we had a temporary solution. Again very professional and easy to talk to.
Very good, very quick and good job (Damien A.)
ery happy with Damien Ackland from Omega Services. He gave me bad news about our hot water system (19yrs old, may it RIP) but was very helpful in explaining the options for replacement. He also fixed our leaky toilet in 2 seconds (for free) and advised us about a couple of things around the house. I signed up for their lifetime membership because it would be really handy to have someone like him on call for any other plumbing or electrical emergencies.
Rhys arrived on time and carried out a very professional job boarding up the hole in the side of our home which had been created during the fixing of our leaking water pipes. He used quality materials and ensured that it was weatherproof. Rhys has a very good attitude to his work and communicates well with clients.
Aron and his offsider arrived on time and were very professional in attending to our electrical problem. They replaced electrical cables and powerpoint previously damaged in plumbing works. They also replaced a faulty breaker. We were very satisfied with the work which was completed quickly and at no additional cost to us. They both had a great attitude and good communication skills.
Cameron is a highly professional technician. He was able to solve very difficult plumbing problems that others couldn't. His approach required high level skills and intelligence. He was extremely personable and his customer service was first class. I would highly recommend Cameron for plumbing services.
Aron D. Was quick, helpful and reliable. He took the time to investigate the situation and come up with the best possible solution to what was needed.
Couldn't be happier with the job the boys did. They were very polite and helpful. They didn't leave any mess and even covered their boots so as not to leave marks on my carpet!
Damien gave extremely good and informative service
Excellent service, very professional, friendly team -took care of a major problem for us very quickly -would definitely recommend
Luke was very polite & did a great job - he listened & helped us every step of the way - he kept us informed & was on time & helped to get the problem solved
Thanks Jacob for turning up on time. Making recommendations & being within budget. Nat & Jim
Fast efficient and truly on the ball. This guys was a pleasure to have in the house and knew his stuff. He would work his way through what was a problem that was initiated in 1948 when my house was first built. But not phased, he went at it logically and an issue which has taken a long time to be fixed was finally FIXED. Cost was not cheap but there agin it was valued and for that I think Henry.
Very pleased with the professionalism and manner of Mark and Tom and their teams in fixing the sewage and drainage problem here and their attention to all aspects from start to finish. The only residual matter is the Gurneying of the driveway which my wife has already arranged. But very pleased - thank you. Denis
Just had Jacob Paroci to fix my kitchen blocked drain. It was a pleasure dealing with this young bloke, had a very nice talk while fixing the problem, no bullshitting just very professional approach...and I learnt a couple of things about plumbing.
Henry was prompt and efficient and replaced our smoke alarms. Great job
Ben s has shown great customer services skills and completely changed my understanding on plumbing tradesman industry. Awesome communication coupled with clear solutions / options, so far I am very confident on OMEGA business branding because of the little job contract drafted by Ben S.
Aron and Adam were great and took time to understand our problem as well as showing us what to do if the problem reoccurred. Their advice was really helpful and his customer service was fantastic.
Great experience with Aron D and Adam E who arrived ahead of time (after phoning ahead), were friendly and clear in their recommendations about the work to be done. They did the job quickly and efficiently and I'd be happy to call on them again should the need arise in the future.
Aron and his partner Adam, rang to let me know they were on their way, arrived on time, looking professional, neat and tidy and listened as I explained the problem with my power. They attended to the problem and my power supply resumed. The power board was then labelled so that the problem would not reoccur. Congratulations to both these young on a job well done in a fast, efficint way. On the way out Aron tigthened the screws in my gate to enable easy opening. Thank you Aron.
Jacob P (from Omega Services) was called out to our home to rectify a partially blocked drain. Jacob arrived on-time, promptly investigated the drain blockage and fixed the problem. Importantly, Jacob offered excellent customer service and was at all times professional in his conduct. I would not hesitate in using Jacob again and would be happy to recommend him.
The Omega Plumbing specialist (Jacob Paroci) provided me a very professional service and an excellent customer experience. He completed the work with good workmanship. He approached the job with certain level of claimness and provided me with an overview of the repair before the work begin. In doing so, he is able to managed my expectation throughout the duration of the repair. His commitment to ensure the workareas are clean and tidy before handing it over back to me is second to none. He has given me a good trusting impression with the company (Omega) and I will be using Omega for all of my other household repair from now on. • • •
The Omega Plumbing specialist (Jacob Paroci) provided me a very professional service and an excellent customer experience. He completed the work with good workmanship. He approached the job with certain level of claimness and provided me with an overview of the repair before the work begin. In doing so, he is able to managed my expectation throughout the duration of the repair. His commitment to ensure the workareas are clean and tidy before handing it over back to me is second to none. He has given me a good trusting impression with the company (Omega) and I will be using Omega for all of my other household repair from now on.
Excellent service. Tom was very friendly, helpful and polite. The job was done professionally and to our satisfaction. Thank you Omega!
Aron D was on time and professional highly recommend them
Excellent service and highly recommended.
Efficient, friendly and polite. Using Omega is always our first choice. Cameron was excellent but all your Techs are great.
Tom B. was very professional and efficient. He installed a new laundry trough for us in a very small and difficult to work in section of the laundry. He was very helpful with advice and it was refreshing to see a tradesman with a good work ethic as well as a polite and friendly manner. The quality of his work was excellent.
Excellent service. Very friendly, helpful and professional. Thanks Tom for coming in today! Your service was very much appreciated. I recommend Omega.
Jacob did everything that was promised - rang to confirm time, arrived on time, provided professional advice and, most importantly, fixed the problem. He remained polite and helpful even though I was sceptical that the simple solution would work, but he was proven to be right.
I'm very satisfied with Omega and their services they provide, Staff I've dealt with are pleasant friendly and most important reliable and arrive when proposed. I've been using Omega for the past five years and recently upgraded to lifetime membership which is handy to have which means no call out fees and discounted services. Doesn't get better than that!
good quality work. slightly pricey though
It is really great if somebody can give you options and help your situation. Well done.
Damien was great. Professional and friendly, he gave very good advice and even found a few things that I didn't know needed fixing. I highly recommend both him and the company.
Great customer service when making the booking, professional service including call before he arrived on the day and a job well done.
Excellent technicians who quickly diagnosed the problem and provided me with a number of options for a satisfactory solution. I was made to feel valued as a customer by everyone at Omega which is so important.Thank you!
Luke was very helpful and went out of his way to assist us and give us options to fix the problem.
I recently had both Jess and Aron around to fix our hot water service and was really impressed in their "nothing too hard " attitude and professional but friendly demeanor. They also helped me select ceiling fans for our bedrooms and we booked a service appointment for their installation for the following week. I would happily recommend this service team to anyone needy speedy, reliable and thoroughly professional service at a very fair cost.
Excellent and helpful service from Jess&Aron
This morning I had David and George attend my home as I had a blocked sewerage. The fee schedule was explained fully before work commenced. I found the tradesmen to be efficient and thorough. They were friendly and polite and I would have no hesitation in recommending Omega Services to anyone requiring the services of an honest and efficient plumber. Thanks David and George!
Mark was pleasant and professional to work with. He called to give notice of his arrival, was punctual, took care to remove shoes prior to entering and kept things neat. He did his job efficiently but also took the time to explain along the way. He listened to my concerns and as a bonus corrected a previous plumbing issue which hadn't been attended to as would have been liked.
Quick, friendly and helpful. I will use omega again and again.
Quick, efficient, courteous, and timely service. Had problems with leaking hot water system in roof and was informed of the options available. A solution was arrived at which suited my particular situation, and cheapest option under the circumstances.
Damien A from Omega Service Solutions Pty Ltd was so helpful, patient and courteous in a hot water crisis. He had to handle 3 parties and I don't know how he did it with so much grace! He had manage a landlord, her son and us - the renters with respect and technical advice. Damien was an incredible star - delivering service and respect - in a situation that would have been challenging for anyone. Well done - would recommend him to anyone.
I met David Russell this morning regarding a problem with my hot water system leaking, and found him very helpful and understanding of the issues I was facing. He explained the options open to me and was informative. He was also very punctual and gave me a call at 7.30am and arrived at 8am sharp as promised. Robert Duic
I found Omega to be efficient, prompt in attending their call out. The staff were knowledgeable, friendly and able to provide a range of options for me to consider. Their advise was professional and extremely helpful and best of all very competitively priced. I highly recommend omega and will not hesitate to use them in the future.
The Omega team was very professional. Easy to talk to with no hard sell on recommendations. Will definitely use again and recommend to others. I arranged an Omega service man to help me with some plumbing issues. It was executed efficiently with some great advice on other items which was priced but not pushed to have work done.
Thank you, Omega Services fulfilled all my expectations in regards with level of technical support and performance. The price was a bit on the high side but the telephone service, technician level of skills, politeness and professionalism proved I have made right choice. Omega web site did attract the most and your Tuesday offer in particular. I would recommend Omega to my friends and family as reliable and professional team.
Good morning, I just wanted to say a big thank you to Aron D for taking the extra time to fix our lights over the weekend. This initially seemed to be an easy job but took far more time then anticipated and Aron was very professional and the extra time didn't annoy or frustrate him in the slightest. Thank you Aron, we are very happy with the job you have done for us.
The service provided by Omega Plumbing was exceptional. I will definitely use them again and recommended them to all.
I was very pleased with your technician, who was very quick is determining the scope of the task and giving me a well-explained quote on the spot. When I agreed to the works required, he did the job quickly and very well, even determining future considerations and ensuring a good long-term solution. You were also very helpful on the telephone, ensuring I got a premium result without incurring unnecessary cost. You are highly recommended, if any of my friends need a plumber, I know who I'll suggest.
I think the caring and professional attitude of the company is what stands out. From the booking, to confirmation, quotes, service, follow up - all staff are on the same page as each other! I had some fairly tricky plumbing done quite a while ago by Omega, so having a follow up for a check made me feel this company doesn't just do a job and leave you high and dry. When I noticed omega also did electrical, I wanted the same level of service. Again, friendly and punctual. This was amazing.... I had lots of things that I had ignored for years...no job was too small... The quotes were explained in layman terms, options offered and no push for anything. I ended up getting lots done...this was done next day...again..fabulous service, pleasant , helpful , friendly and efficient guys. This really is the kind of service that is a service in the 'old fashioned' meaning of the word. So happy to not have to hunt around for efficiency any more!
The Omega team were fantastic from point of contact to the finished job. Prompt, professional, provided good advice and product information so that I could make an informed choice. The service team called to advise arrival time and kept me informed on progress during the job. Well done to the team.
The service today was fantastic!...Aron rang before coming & notified us of a time.....Aron was very personable, helpful & "eager to please!"....he certainly went out of his way to get to the bottom of "our problem" which wasn't easy....would have no problem in recommending him!.....also, [name removed] was very helpful in helping me with this computer review....Excellent Service, "all round" today!
My call was answered quickly and they arrived on time. I was advised of the various options and costs were made clear up front. All the work was completed in a timely manner, and they cleaned up afterwards. They were precise in what they did, and fixed the problems that I had.
after being advised to call Omega,my call was answered quickly and given a service call within a couple of hours.He arrived on time having called on his way took his shoes off before entering my home,looked at the water heater and gave me a progressive list of possible charges before starting so that all was clear as what payments would be required. Mark was polite and very professional at all times and I would recommend Omega to everyone
Great service, I had about 5 guys visit for different parts of what I needed done, all of them were hard working and professional, and the end result was perfect. I recommend these guys if you need any kind of plumbing work done.
Once again great service and very friendly tradesmen. Arrive on time and complete the job with no hassles.
Omega came out to see to our hotwater problem. Following some very sensible advice I opted to replace the unit rather than spend money which would likely have been wasted on a short term solution given the advanced age of out HW unit. So in no time everything was organised and the job was done with minimum (actually NONE) fuss. I thought their "membership deal" was very innovative so I joined up.
I was very impressed with the service I received from Omega Plumbing recently. Compared to previous experiences with other companies, all the Omega staff, both on the phone and the tradesmen, were professional, on time and the job was an excellent standard. I would happily recommend Omega Plumbing to anyone wanting only the best in plumbing services.
I had a blocked sewer/drain, called Omega to clear and reline it using trenchless reline technology, now peace of mind, all plumbers that came were professional, shows very high respect and very kind, not cocky like other plumbers you call from newspaper. The job was flawless, will use Omega Plumbing and Electrical from now on. thanks George and fellow reline staffs
We received excellent service from Omega. Other plumbers we had contacted over the years to replace our old iron pipes under the house were not interested in doing the job -'too hard', 'limited space'. Omega took on the challenge and although we thought a little expensive, did a great job. Ben, Tom & Bryce were very professional. Tom also replaced our toilet which was no mean feat and again did a great job. Thanks.
Damien came initially and provided me with a quote for a job that was a much bigger deal than we had originally thought it would be. He was genuine in his concern for the issue, explained the benefits of becoming a member to save money, and booked us to to have it fixed as quickly as he could. The plumber that fixed it, Lachlan, was very friendly and did a great job. We will be using Omega again in the future.
I was very happy with the service. I was so greatful to have had same day service. Omega staff were extremely helpful and efficient. The technician was here within an hour or so of my phone call. He was very friendly and completed the work to my satisfaction. I will recommend Omega to family and friends. Thank you once again for the great service.
The service provided by the men from omega who came to fix my plumbing problem...hot water service and kitchen tap....was excellent. The men were very professional and extremely courteous. I will recommend them to everyone. Thank you very much to omega..I appreciate the service and the fast, professional way they carried it out
Punctual, polite, willing to listen to the issues and find the problem. Nothing was too much time or trouble. I would definitely recommend to others
Also, a mention to Josh who came out a couple of weeks ago to install some dimmer switches. Again, he could not have been more helpful or more professional. You guys rock!Excellent service from these guys. A big thank you to Damien Ackland for being superb in fixing my boiler in next to no time
Great Service again from the team at Omega In terms of what is different about Omega the main thing is knowing when they are going to turn up. I had no hot water last week cause my hot water service had split so I call Omega which I had used 2 weeks ago for a electrical issue which they fixed promptly, so I thought I would try the Plumbing side of the Company this time and I received the same Excellent service, they told me the price and within 2 hours had 2 guys come out and changed the old leaking system to a new one. I have finally found a Company that I can rely on for all my needs around the home I even signed up for a membership and got a discount and a free Drain inspection. Well done Omega
Omega tradesmen were courteous and reliable ie turning up when they were expected, polite and tidied up after themselves. Very satisfied with services and technicians. Would & have recommended Omega to family & friends.
The one thing that that made Omega stand out compared to other tradesmen is the range of integrated services, can just use the one company for many jobs Very satisfied with Omega services and also satisfied with the technicians. I would recommend Omega to family & friends
Quick efficient friendly. Arrived on time, courteous and helpful. Happy to contact again for futher electrical needs. Thanks Aron D and Omega
I have not long been a client of your Company but I had need of a Plumber a couple of months ago and first met Ben who worked very diligently on solving my problems plumbing wise, he also told me about the Life membership which I joined. Thank you Ben. Then yesterday I had need of the services of an Electrician and I remembered Ben telling me that you were starting to have Electricians too. When I called yesterday I had very prompt service and Jo was very punctual he organised for Sean to come out the same day and completely up-date my circuit board which looks so neat and clean I have been very happy with my association with your Company and I am a firm believer in the manner of the staff because without good staff you do not have a Company. So many thanks gentlemen for your well needed help. Yours sincerely, Mrs. Jennifer W
Great service from Mark. He was very professional and took the time required to resolve our blocked drains and sort out the high pressure problem. Thanks Chris and Lisa
The service we received was speedy, efficient and friendly. Aron fixed the problem, and made some suggestion for future work that needs doing. He was very helpful and I would be pleased to recommend the company to friends.
I was rather pleasantly surprised at the exceptional & friendly service that Omega Plumbing & Electrical provided. Their technicians were on time and their prices very reasonable. My re-installation of my hot water system went off without a hitch. Thanks Ben for an outstanding job! I would definitely use them again and highly recommend them to others.-Brayden Loesch
Dave and Aron did a great job and I was very happy with them
Excellent Service. Definitely recommend.
Aron gave excellent, professional & efficient electrical service. He had a great attitude & friendly manner. He was responsive to all my questions. Aron was a delight to have in my home. I would recommend him to any of my friends or family, as a clean & component electrician. Connie.
very good n fast service
was very happy with the professional service provided with Omega. The technicians were timely, helpful understanding, and well presented. I would recommend Omega Serivice Solutions to anyone in need of getting there prombem rectified. I was really happy with everyting they did for me and couldnt ask for anything better.
First impression is important and the impression that your technician showed me was excellent particularly to Aron D. , who did the first check up and upfront quote and advice of what I need to do before starting the job and also to Jason F. who finally did the job to perfection. You have a very good team and it is due to them that your reputation is being upheld
At first I was a little worried going through a big organisation. After getting a quote before the job started I continued with the job. Reasonably priced for the overall service and follow up call was nice. I was very pleased with the quality of work and would recommend them for any job
Aron came over from Omega and was very courteous, he did a great job and got my electricity running again. Was a very good experience all round from the start
Damien A did an excellent job. He was efficient, and managed to clearly explain every step of the issue to us! He was tidy, professional and had a great, friendly attitude. Well done! We will be recommending Omega to our friends and family!
Dear Omega Having just had a major plumbing job delivered by Omega Services I wish to express my gratitude for the work done and the professionalism of the team. Initially I wanted to acknowledge management of the project by Mark but I would to extend that thanks to the whole team who worked under extremely difficult, not to say unpleasant conditions, including heavy rain, untreated sewage and an idiosyncratic neighbour.. The Omega guys were always willing to get stuck into the task in hand but were ready with a joke when things got tough. I am delighted to have found a company that I feel I can rely on, although I sincerely hope that I will not need your services again in the near future. M Stevens Leichhardt
My water heater was leaking badly so I called Omega Plumbing for assistance. To say I was delighted with the service is an understatement. I received an upfront price which was lower than expected and a repair team arrived the very same day to fix the problem. Efficient, tidy, and smiling, what a fantastic service!
From the moment Ben first called, he has been great. Ben arrived when he said he would and was very professional, courteous and proactive. Ben was quick to diagnose the problem and discussed a variety of options with us rather than just giving us the most expensive solution (like some tradesmen do). We would be happy to recommend Ben (and Omega) to anyone who needs a plumber.
Michael had attended my mother’s property (Noreen) and she advised she was very pleased to have Michael attend, He phoned in when he said he was going to. Michael was asked to call Me when the problem was found, Michael had called Me 3 times to walk me through everything. My Mum said he was such a lovely boy she had wished he was her son. Mum felt trustworthy and loved every bit of it, After Michael had finished he had asked Noreen is she needed any help getting anything done or cleaning up, And also asked if she would like the house locked up after he had left. Mum was very pleased with a capital P with the works and how Michael had acted, He was a gentlemen, Courteous wise as well as job wise.
Aron D. gave professional, efficient service with a great attitude & friendly manner. He was responsive to my queries. Aron was a pleasure to have in my home & I recommend him as a clean & competent electrician. Clio
Aron was a pleasant young man who did a great job. We give him 5 stars Bill Carpenter West Pennant Hills
My toilet wasn't flushing and as I was expecting guests this coming weekend I was anxious to get it fixed. I rang Omega Plumbing fearing that I might have to wait several days, but how wrong was I. They gave me an upfront price which I was very happy with and turned up on the same day to carry out the repair. The plumber was friendly, tidy and efficient. I couldn't fault the service and would highly recommend them.
Damien A sorted out my hot water problem without a fuss. Great service with a smile! Thank you.
Mark Carrey cleared our sewer drain blockage on this dismal rainy day. He arrived promply as arranged and his conduct was highly professional and also very friendly and obliging. He clearly described what he will do and clearly explained the cost, all to our outmost satisfaction. This was the first time we have used Omega Plumbing and we were very impressed, starting with our call to book the service. Omega Plumbing attended to our problem very promply, within 3 hours of us making the call. We also find the oportunity to write this review to be an excellent tool to provide feedback and we hope that deserving employee will be duly rewarded. Well done Mark and Omega Plumbing, we will let our friends know.
Hi! I'd like to thank you for the excellent service you provide. Coming to the end of my one year Omega "protection plan" I needed a tap washer changed in the shower. As I wasn't able to loosen the spindle myself I figured I might as well let someone else handle it - because I knew booking with Omega would be convenient and I wouldn't be wasting money on a callout fee. Lucky I did! I hadn't realised that if the spindle snapped by my clumsy efforts my insurance wouldn't have covered the damage. Instead, I got a true professional. Damien was fantastic - he quickly and easily refitted both taps and was able to flush the broken bits of washer out of the pipes (which I wouldn't have known about!) White-carpet-people take heart - he always wears surgical booties over his shoes to protect your floor! Even in my tiled house, which I do NOT consider a sterile field I've been consistently impressed by the services both plumbing and electrical from Omega - chose the lifetime protection plan this time. Thanks! Stella
Mark C did a great job on clearing our toilet & other drainage problems around our newly occupied house. We feel confident that he has explained each situation we had and advised the best solution. Thanks Mark Regards, Colin & Julia W
I wish every service provider showed the respect, courtesy and attention to detail that Omega Services provided. I was keep completely informed every step of the way. Michael was prompt, courteous and efficient. The follow-up afterwards was great. Won't hesitate to use Omega again and will be recommending them to others.
As my review on Facebook regarding our great satisfaction with your electrician Aron Dewar did not go through, I would like to reiterate how pleased we were with the work, the attention to the problem and the politeness shown by Aron and have no hesitation in recommending him and your company, which we already have, to friends and family. Joan & Jim Birtles
Aron is the hero and he is very professional and very nice. Thanks Guys.
Excellent service
Great service and advice, a real professional helping me solve my plumbing issues. Every tradesman should work like Damien.
As usual we received the good service that we've come to expect from Omega Plumbing; this is the reason why we have been associated with the Company for many years. Damien did a great job; well done.
He was a nice bloke, on time, and did what he said he'd do. Just great!
Like all people from Omega, [Damien] was very professional. It's why I enjoy dealing with you guys - I can trust that things will get done, and on time. I can't speak any more highly of Omega.
We had some holes in wall from having the old cistern removed, [and after he replaced the cistern] he patched up the holes for us. It didn’t take him long, and he was very neat and courteous. Thom Russell is an excellent plumber, he gives very good service!
Having used the services of Omega before who else would I call for a plumbing problem. Call to Omega was prompt with date and time set. On the day Michael P arrived on time, assessed the best option to my leaking tap problem and once agreeing to the work a new tap was installed in the kitchen.
Great service, I had about 5 guys visit for different parts of what I needed done, all of them were hard working and professional, and the end result was perfect. I recommend these guys if you need any kind of plumbing work done.
We were very happy with Omega, that's why we keep coming back!
They were absolutely fantastic! [The technicians] bent over backwards [to make sure the work was completed quickly], and were very very nice – I couldn’t recommend them highly enough!
I can't thank you enough for sending Michael P. to fix our leaking issue. He's very polite and courteous. He went out of his way to check any possible faults around the house and explain things so I could understand more. He's done an excellent job. Can't wait to tell my friends about your great service.
Anup K Mukerji Very satisfied with service provided by Damien Ackland; he was courteous, and very professional.
Thom was very efficient, helpful and perfect to have in our home. It was great of him to check the rest of my plumbing, and that an elderly women like me can trust a younger man to come into my home.
He was friendly, helpful and really knew his stuff. Just great!
[Aron was] very well presented, a good communicator, very competent and overall very impressive.
Michael was very helpful and efficient, We loved having him in our home. Jasmine was also very helpful, Even when I was panicking she helped me out a lot.
Damien called to let us know he was on his way to come to our hot water system problem. He arrived on time, was friendly and courteous and even put on boot covers to come inside. When he looked at our job he presented us with several options, one being a replacement as the hot water system was 8 years old. He gave us a good understanding of what would suit our needs, right down to what would be the most energy efficient. He then coordinated the replacement and removal of the system, the concreting of a new footing, the change of our off peak usage from 1 to 2 and gave us a time to expect his colleagues tomorrow. Signing us up as a member to save us even more money was greatly appreciated. We have been long standing Omega customers purely because of their employees like Damien. Highly recommended Regards Zandra
Damien who was very good. He took things slowly with me and made sure I understood what I was buying. Ernie came along and did the second part. He was great and you wouldn’t even know he was here. Amazed that I got it done that day! Very very impressed with the company.
[Damien was] pleasant, friendly and helpful but still focussed on the job.
He was very friendly, very professional and did a good job - very good indeed!
[Damien] was polite, pleasant and got the job done very thoroughly.
Our house is an older house and had many of its original fixtures [that needed replacing]. When he looked at it, he was honest and straight-forward, and it worked out less than we thought. If I could've given him a Christmas present, I would have!
Called Omega for help because of leaky hot water system.Exceptional standard of service beginning with Damien's thorough assessment and clear explanation of our options. Removed old heater and installed temporary heater to see us through till next morning when heater of our choice was delivered and installed by James and Tom. Electrical work completed by Sean and Sam. A cheerful,thoughtful team, who did a great job relocating the heater outside. Top marks for communication and courtesy as well as plumbing and electrical skills! Already recommended Omega to friends.
Damien was extremely professional and went through everything such as the costs involved, the what’s and whys of the job and highlighted everything he was doing. Really well done, everything was kept neat and tidy and he was very friendly. It was a great experience. It’s not all the time you find great technicians like Damien. He was more than happy to explain things and inform us of everything that was going on.
I had Thom come out and fix my water hammer and change all my taps for me and I think he was just wonderful, I look forward to having Thom R here in the future and I would recommend him and your company to all my friends and family.
I just want to congratulate the serviceman on his efficiency in the work on my hot water. Being a former plumber myself, he was really first class.
Just had a leaky water heater problem. Damien provided excellent service with a thorough assessment, clear explanation of our options, removal of old heater and installation of temporary heater to see us through to next morning when the heater of our choice was installed by James and Tom. Sean and Sam completed the electrical work. A wonderful team. Cheerful, courteous, professional in everyway and the work was of an exceptional standard. The icing on the cake:first time ever we have had servicemen who cleaned up before they left.
Our house is an older house and had many of its original fixtures [that needed replacing]. When he looked at it, he was honest and straight-forward, and it worked out less than we thought. If I could’ve given him a Christmas present, I would have!
Michael was very enthusiastic and seemed to know what he was doing. It was great having him there.
Very happy with the service and now the drain works!
I am very pleased with Omega as the technician Damien turned up dead on time, Went through all the Procedures well and had great workmanship. The apprentice also showed up and was really kind and works great! I am very happy with the work done from Omega and will recommend Omega to all my friends and family!
Aron and Sean came out and did some Electrical work for me and they were very professional and did great work. I would recommend Omega to my family and firends.
I would just like to say we were very impressed with the service provided by Omega Plumbing Services. Calls were returned on time, technicians showed up when they said they would and the price was as stated. I would kindly recommend Omega to friends and family.
The technician was very professional and punctual. I would like Cameron to return when i book my next job and would love to recommend Omega to my family and friends.
Joseph was absolutely first class.
Technicians were polite and well mannered, turned up on time and did an excellant job overall
Nice young man, well spoken and did an excellent job
You guys were awesome, loved your work!
Great service and very punctual. Will look to set up a membership soon
The technician was on time, very courteous and very tidy he was great. I would recommend Omega to my family and friends.
I am very happy with the service provided by Omega (Damien). I found Damien very knowledgeable, and I welcomed his explanations regarding the work he did and what was needed to be done. Damien was efficient and clean in his work. While I appreciated his professional manner, I also found it refreshing to find someone with personality and conversation. He represented Omega well. I will use Omega again and I am very happy to recommend Omega to my friends. Regards, Janet
Marcel approached the job in a professional way and left everything clean and tidy. He was well briefed in what was required to do as it was not an easy job to be done. Marcel completed the job in a reasonable time frame.
Made a booking with Omega to repair a faulty toilet cistern. Received a phone call from Michael to inform me he would be arriving shortly. He arrived promptly and inspected the toilet and all the taps inside the house for any faults. Wrote down alternatives that could be carried out to rectify toilet and taps, and costings. Unfortunately, this was not left with me. Found Michael friendly and helpful. Went through all the options and did not feel pressured, but left me to make my own decision. Service was carried out promptly and satisfactorily. Would have liked individual costings listed on invoice. Overall, very pleased with service from Michael. Would recommend to friends.
Damien A came over today after a booking Friday to install a new hot water tank, and remove the old one. Friendly and efficient service.
Michel did an excellent job of clearing our sewer pipe. I would gladly recommend this service to my friends. Sincerely, John Veevers
Michael Pearce is a gem. He and Cameron arrived on time and carried out the inspection with a minimum of fuss. I will certainly recommend Omega to my friends.
Hi, We had Aron come and install a light and replace some faulty switches in our home. We are most impressed with his professional approach to each job and the efficient and neat work he did. We are very happy with Aron and Omega and can highly recommend both.
I was astonished at the professionalism of Ben and also your support staff in calling to tell me he was running late, in one of my past experiences with another organisation I waited all day and no body rocked up or bothered to call, so when they did call 2 days later to re-book I told them not to bother. I will not hesitate to recommend your business to family and friends. Cheers, Mike
I was impressed by, firstly, the punctuality, secondly the competence and thirdly, the lack of 'hard sell'. This is why we signed up for the gold membership. Best wishes
We had a hot water system that was no longer heating. Contacted Omega who then sent us an email advising who our technician was ~ Damien who would contact us to confirm his anticipated arrival time. A tick for that. Damien rang within the timeframe parameters and asked if it was acceptable to attend earlier. Tick 2. He turned up looking very presentable in his uniform, was quick in his diagnostics, gave us good options which he clearly explained. The option we undertook was managed in a professional, timely manner leaving the site clean and presentable. My husband and I were very happy with the service provided by Omega and in particular their serviceman Damien ... a credit to Omega.
We had a blocked drain in the bathroom & laundry. One of these things we kept putting off dealing with til there was no option but to fix it! Mark from Omega Plumbing came up to assess & fix the problem. Which he was able to do with minimum of fuss despite the antiquity of our plumbing. Both the lady in the office (sorry forgot your name) and Mark were very professional & helpful. Very grateful for a fast effective job with wonderful professional courtesy.
The Timeframe compliance - in fact Damien rang to ask if it was acceptable to attend earlier. The Presentation was excellent - smart in uniforms, professional in demeanor. Honesty - explained what was going on and gave us options to consider (house is on market - do you repair or replace). The work was completed in a very timely manner. The guys are a credit to Omega. Meredith
Great service. I appreciated being able to book online. The technicians were knowledgable, friendly and the job was completed on time. Kind regards Jane
I have dealt with Omega Plumbing on several occasions over the years and the experience has always been good. The plumbers have always been courteous and efficient and got the work done without any hassles and in a most professional and efficient manner. In addition the work has always been done properly without any need for remedial action. Damien was really terrific with the last lot of work that was done. He took the time to help me with decisions that had to be made and made all the arrangements and obtained the taps, shower heads and towel rails. Nothing was too much trouble. This was not a case of anything being too hard or difficult but simply a friendly and understanding approach and it was a pleasure to deal with him. Likewise the plumbers David and James that attended to do the work were also very good at their job and had a professional and friendly manner. It was the attitude of these people that impressed me. There was no pressure and they just got on and did what they had to do with no stress or worry for me. George C.
Omega sent out their electrician to our home to carry out our Electrical work. He is a impressive professional who communicates well with the customer and his work is faultless. He is a credit to their Company and their Brand. I would highly recommend him. Thanks again
Great service. I appreciated being able to book on-line. The technicians were knowledgeable, friendly and the job was completed on time. Kind regards
I had Omega out to do some work for me as I had received two pleasant and helpful visits for quotes on quite a lot of work from one of their electricians and one of their plumbers. I can be very, very positive about the electrician and the plumber, who has made a special effort at our request to come back them self and set aside all day on next Monday to complete our work. I could write them a strong recommendation! As i enjoyed their company as well as the work and professionalism.
Ben came on Friday to fix leaking taps in our unit. Ben was really professional and the businesslike manner he showed me was really impressive. I won’t hesitate to recommend Omega plumbing to my friends. Regards.........tess
fast service and a very friendly tech, Call at night at 7pm and got call back in the next morning, very friendly operators, a friendly tech "Adam" came at next day around mid day. the work was fast, sewage unblock also root cutting. all done around 1 hours. also have camera check inside let you clearly see what other problem is there, and also after unblock. maybe a bit pricey, but the job was done very professional and quick. nothing to worry once done.
We had no complaints and we wont hesitate to return for any further problems. Damien came out and was great explained everything and worked out the quote. The apprentice that was with Damien is a very nice young guy and we love the service provided by Omega and the work men." Casey
I was very happy with the service provided by Omega. The plumber arrived at the agreed time, he was knowledgeable & friendly. He also had our problem fixed very quickly. I would have no hesitation in recommending Omega & will use them again for any future plumbing problems. Regards Dargan
On 19th.September,2012, I was alerted by next door neighbor of water leak which flooded my front yard since the night before. I referred to magnets with plumbers names, addresses and telephone numbers. I contacted few of them requesting to attend to this emergency. Even though they claim can provide 24 hours service, none of them said could come within the next few hours. One said may be able to come late in the evening without guarantee of doing so. Another said, would not be able to come before next day. Of course, it is a problem which has to be rectified quickly in order to have water inside the house. Then, I thought to contact this plumbing and electrical service hoping to receive quick service. I did find that they are very responsive and a tradesman came in within couple of hours. He ascertained the problem. it required replacement of the rusted galvanized pipe with a new copper pipe. Within the following hours another tradesman came in with the required material and equipment and the job was completed by 3.00p.m. Their service is second to none, they appreciated the urgent need for the flow of water inside the house, which I commend them for it. Their charges if not less, it is compatible to similar tradesmen. I honestly recommend them to attend to any plumbing & electrical work, as they provide the best service available. Yours truly, Ramzy
When I telephoned Omega I was very impressed that they were able to get a plumber to me within 1 working day and an electrician too!!!! In the past I have had other companies saying that they would take a few weeks to fit my problems into their busy schedules or they had no time, this is why I was pleasantly surprised at the promptness and availability of the Omega team. The service was brilliant, they arrived when they said they would (even telephoning me to say when they would arrive at my home) and had a resolution to all of my problems and were only too happy to help me to understand how some of the systems work in my house!!! Due to their promptness, friendliness, willingness to answer any of my questions and great service I will absolutely be using them in the future and am happy to recommend them. Sandra M
When I telephoned Omega I was very impressed that they were able to get a plumber to me within 1 working day and an electrician too!!!! In the past I have had other companies saying that they would take a few weeks to fit my problems into their busy schedules or they had no time, this is why I was pleasantly surprised at the promptness and availability of the Omega team. The service was brilliant, they arrived when they said they would (even telephoning me to say when they would arrive at my home) and had a resolution to all of my problems and were only too happy to help me to understand how some of the systems work in my house!!! Due to their promptness, friendliness, willingness to answer any of my questions and great service I will absolutely be using them in the future and am happy to recommend them. Sandra M
The service provided by Elias was absolutely excellent and extremely professional. All costs and repairs required were thoroughly explained before he commenced work and I could not complain about anything or anyone connected with the Omega company. The entire operation from the time I sent a request online, to the follow up phone calls before and after the work was completed is unbelievably professional, especially in these current times when that is not always the outcome. Your company was recommended to me by my daughter who had previously required a plumber for drainage problems at her home and I will have no hesitation is recommending Omega to anyone else who may need repairs at their home. Thank you very much. Regards, Olwyn D
Dear Cameron and Dane Thank you for organising the recent jobs at our home. The work was done efficiently by your tradesmen Ernie and Brendan. They completed all the agreed work in an efficient manner. Not only were they two competent tradesmen but very polite and courteous men. They were a credit to your company and I would have no hesitation in recommending your company. Bill McD
Damien attended and was a delightful young man. He was very professional, and we really liked how he covered his boots with protectors whenever entering the house. He completed the work in a speedy time frame and we would definitely have Damien back anytime we need a plumber in the future. Thank you Kell & Joy Hack Kings Langley
We use Omega for both plumbing and electrical work because we always get speedy service and work carried out by excellent tradesmen. Your people are polite, helpful, on time and always fully explain the work to be done and why it needs to be done. We have been in the habit of ringing your office to compliment a job well done. Equally we will ring to report any problems, although this has not been necessary in the case of Omega. We have no hesitation in recommending Omega to family and friends.
The experience was very positive. Mark, the plumber, was professional, efficient, very polite and helpful. His work is of a high standard and he tidied up after completion of the work. We have other problems regarding repair of our upstairs en suite. Mark provided us with very helpful and professional advice on how to address those problems. We are extremely impressed with the work performed and intend to engage your company with some additional plumbing installations, hopefully with Mark performing that work. We are satisfied with Omega's response to our request for a technician. Although, the response did not quite match your advertisement leaflet, that is in regard to same day service. Never the less we understand that the recent weather conditions made it difficult to meet that promise as advised when we phoned you. Thank you
Mark was terrific, thorough and talked me through the issues and costs Rang me on his way so I knew when he would arrive. Very prompt & professional and job has been done to my satisfaction Very satisfied with Omega Services and would recommend.
Indeed our experience was positive, Aron arrived on time, confirmed his arrival beforehand with a short phone call and was extremely courteous and chatty..... I would be happy to use your services again if required and would happily recommend you to friends or family.
I was incredibly impressed with the level of professionalism of your tradesmen. They were extremely courteous and always very upfront about the cost which I really appreciated. I would and have highly recommended your company to my family and friends.
The other week I rang as I had water coming out of the system of the toilet and I did not know how to fix this problem. When I rang I was put through to a very nice gentleman, who said they could not come out that night; however he went through with me step by step of how to turn off the water. I have never had to worry about things like this before, and found it very daunting, and he put my mind at ease and didnt treat me as though I was stupid, which I have found with other plumbers. I have just made a reservation for one of your plumbers to come out on the to fix the toilet. I certainly recommend your staff to everyone. I found the gentleman on the phone very polite and professional.
I am from America and the standard of service in my opinion is bit lower here in Australia. I've become accustomed to that. In saying that, there were so many things that I noted as an exemplary service with Omega it was like dealing with an American company! Here were the positives: 1. First we had an urgent problem, looked on internet. Omega's page popped up advertising 24 hour service. Call this number. Website was good. 2. The gentleman who answered the phn scheduled a time and actually told me the name of the technician, Damien, that would be at my house between 2-4pm. He answered my questions about being able to swap out hot water heater on first visit. 3. Got a call from Damien at 1:45 that he's on his way. He arrived at 2:15. I told him we just moved in so he offered to inspect all plumbing fixtures which he did. 4. He assessed the problem and gave me the options and costs and gave his recommendation if we were staying in the home long term. 5. He finished job by 4pm. He took me outside and showed me what to expect and what not to be concerned about. 6. He gave me free 12 month membership to Omega's basic plan for service calls. 7. He was very polite, personable and thorough. Overall I would absolutely recommend omega and would use them again for my plumbing needs.
All good, excellent service, on time and reliable. Standout was professional, efficient, technician came on time ie when arranged. Clean and did great job. I was very satisfied and yes I would recommend Omega. Thankyou
The tradesman listened to what information I had i.e. didn't treat me like what I was saying was irrelevant because I am not a plumber We were happy with the job that was completed The Tradesman appeared knowledgeable and completed the work efficiently, he also had to get equipment in which he sourced and organised that day rather saying he would have to come back. I am very happy and I would recommend Omega Services to all interested. Best Wishes S
As usual the service from Omega was superb and timely. The recommendations provided were spot on and the supplied hardware was exactly what we needed. When a slow leak appeared the next day in the area worked on the technician came back in short order and fixed it up. I am very happy with services provided and the technician. The whole experience was great. I would happily recommend Omega to anyone. Best regards G
I was very pleased with Mark. He was a pleasure to deal with, very professional, polite and the job was explained in great details and the outcome is what I was after, the long term problem was fixed. The whole experience was fantastic. I have mentioned on the phone I would like to say 'thank you' to all concerned with fixing the blockage and how professionally everything was handled. Mark came and investigated the problem and explained the situation thoroughly. I am very happy with tradesmen and would recommend your company to my friends if they ask. Best regards
I found Mark to be excellent - polite and on-time and efficient ( as our only toilet was not working , it was great to get a tradesman so quickly ! ) He did the job quickly and professionally, and also went on to make some recommendations for the future ( budget permitting ! ) I would definitely recommend the company to family and friends. Kind regards
I was very happy with Marcel. He was a pleasure to deal with, very professional, polite and the job was explained in great details and the outcome is what I was after, the long term problem was fixed. The whole experience was fantastic. I mentioned on the phone I would like to say 'thank you' to all concerned with fixing the blockage and how professionally everything was handled. Cameron came and investigated the problem and explained the situation thoroughly. I am very pleased with tradesmen and would not hesitate to recommend your company to friends. Best regards, JC
One thing that made Omega stand out compared to other tradesmen was good communication by the office and the tradesman. He turned up exactly on time and did the job on the spot without any problems. I didnt need to be there on site, it was all handled over the phone which was very convenient for me. I was completely satisfied with Omega Couldnt be happier with the technician and the way he handled the work. I would recommend you to family & friends.
I was very happy with the service from Omega and would use them again..My phone calls were answered promptly and the plumber arrived on time..He was very professional and pleasant and did what i asked..I would recommend and use Omega again..
Mark and his apprentice attended and installed some ceiling fans for us last week. They were both friendly, accommodating and extremely courteous and did a great job. Mark kept us informed as to when he would attend as some of the work required the removal of roof tiles and would be subject to inclement weather. I will definitely use Mark for some future work I have planned and also recommend him and the company to our friends.
They fixed a few pipes, it was great and they got the job done rather fast. Would certainly use again
The one thing that made Omega stand out compared to other tradesmen was Integrity. The plumber that turned up was well spoken, honest and gave me a fair dinkum response to what I was asking him. This was the first time I had used Omega or a plumber for that matter and I must admit I was impressed. The service was highly professional. On one occasion he could have taken me for a ride and given me a quote for an upgrade to my current water system. His response was really honest. Im glad I went with Omega. Well done to that plumber although his name escapes me at the moment I would not hesitate to recommend Omega to your Family & Friends.
I chose you from your website listing. I guess your website stood out for me. I was looking for a particular product, as it turned out the person who came to quote was very good at explaining why it wouldnt work in my situation and offering options which we took. Satisfied with the way things were dealt with, how the quote was given. David was very courteous, arrived on time, was prompt and got the job done quickly. I rent my premises and the landlord asked that the old hot water system be kept on site as he wants to install it somewhere else (it is old but still works). David offered and helped to move it to a storage area so that a trip to the tip and tip fee were avoided. I would not hesitate to recommend Omega again.
The thing that stood out for me was the consideration and high standard of how well these young men conducted themselves. They had a terrible job where they were working directly under our floor in the main office and would stay down there for many hours without making any fuss. It was also a very messy job but they were always very considerate by taking off they muddy overalls and shoes and always putting down ground sheets. They were under our floor for a week and even thought it was right in the middle of our office they performed their work with an absolute minimum of fuss and we didnt really know they were there except for the small opening in the floor which they had to crawl in and out of! I was so impressed by the incredible work ethic and manners of these workmen, that I made a point of contacting our Property Manager Robyn to praise the efforts of these young guys - these comments were passed on to your organisation. I am very satisfied with Omega as we had engaged many people before to try and fix the problem, but as it was such an unpleasant job no-one wanted to undertake it. The young guys who undertook the job and fixed our problem certainly deserve some extra recognition from your company and I would definitely recommend Omega to my family and friends and also definitely use them if I had a plumbing problem in my own home. I trust this information is helpful and thank you once again.
Mark was terrific, thorough and talked me through the issues and costs. Rang me on his way so I knew when he would arrive. Very satisfied with Omega Services and would recommend
I have used Omega twice. Once for replacement of hot water service and conversion to gas. More recently for some electrical work. First contact via phone: Excellent. Jenny and anyone else I spoke to were courteous and knew their business and very prompt. Quote: Handled courteously. Not too pushy. Technicians: They were all courteous and competent. Electrical work: He was excellent at trouble shooting. He had to come back as the sensor didn't work properly but there was no problem in doing that. Very good technician & I would recommend Omega. The stand out would be the prompt response time and the fixed quote and courteous technicians. Regards
I was very satisfied with Omega service, the tradesman arrived on time and was very professional, he fixed the problem first go. He was also helpful with explaining what was wrong and pointed out a possible danger risk with incorrect insulation layout in the building being too close to the lights creating a possible fire danger, he then removed the danger for me. I would be happy to recommend the company to anyone. Thanks
I am happy to provide the feedback. We were completely happy with the work carried out by your Electrician and also the friendliness and cleanliness in which he left our place. We have your card and have no hesitation in recommending your people if needed. Regards Jb
I am very happy with your company. I was very satisfied with the service provided by Omega. I originally called a plumber recommended by a real estate agent friend - he didn't turn up or call to say why (and I had taken a day off work to be at home). Your plumbers, by contrast, were very responsive and called each time they had to come to make arrangements and confirm times. Also, I wasn't charged until the job was completed, even though there was only a 5 minute thing left to do.That was appreciated. So reliability would be the one thing that stands out for me. Totally satisfied with service and technicians (we had two plumbers come at different times), and would definitely recommend to others.
I recently contacted your company to arrange for an inspection of our sewage pipes at our property. I have nothing but praise for all staff that I have been in contact with. Starting with Blake in the office. He was very pleasant from the get go; polite, well-spoken and very professional in the way that he explained how things worked. My next dealings were with Oscar. Oscar attended our premises at the quoted time and explained the situation in detail. The job ended up being quite large and expensive (unfortunate for me but prices seem very fair) which obviously put a strain on our funds. Oscar seemed very understanding and even arranged for an extra month for us to get the funds together (wasn't required in the end). Oscar was also very insistent that I see firsthand (via the camera) the work that was required. Finally, I dealt with Martin on the phone. Martin was the one that advised me that the work had been completed. Once again, very pleasant on the phone and explained everything that I needed to know in terms that I could understand. I've noticed in my dealings with Omega that there seems to be a great sense of pride in the company and belief in the promises that you make. All staff arrived on time, in uniform and conducted themselves professionally while on the premises. I will definitely be recommending your company to friends and family. Thank you again to everyone involved for making a tough situation very pleasant.
We were pleased with your service and would recommend you to other people Tradesman was punctual and tidy. Turned up at the agreed time - important when it is difficult to get time off work. We were provided a prompt and efficient telephone service Clear website - easy to find on google search. Regards, A
I am very impressed with these guys! My wife called me at work to tell me that the dishwasher was spewing out hot water all over the kitchen. I looked for a local plmber on the internet and found Omega Plumbing, called them and within a few hours, the problem was fixed.
Great plumbers. Always on time and they even have a guarantee on it! Not the best prices, but overall they are a great company! Well done
plumbers are certainly not cheap these days, but these guys are very professional and timely. they work around your timing also which always helps.
I wanted to let you know how delighted we were with the service your company offered us. My wife phoned you with an urgent problem we had with our drains. Your well turned out people, arrived on time, were extremely courteous and solved the problem. They even cleaned up after they finished. We will certainly recommend you to others and call you when next we have a plumbing problem.
Very happy with the service provided, good advice was given. Friendly and honest approach made it seem like it wasn't just another job. Thank you Discounts given are a good incentive.
I got a leaky outdoor tap replaced and they did it at what I perceived to be a reasonable price. I liked that it was backed by a lifetime guarantee. The service was performed on time and efficiently.
"The plumber who dealt with my problems was named Rhys. I phoned immediately after the job to express my pleasure at the excellence of his work."
Mrs Anderson, West Pennant Hills
"Very impressive!!! End result; Great job done by one of your boys! Thanks heaps!"
Tse Au, Stanhope Gardens
"I think the promise to be at the time agreed upon to do the job is fantastic and one of the main reasons I use Omega."
Ms C Furner, Oatlands
"Omega Plumbing is an extremely professional company in all aspects. It is so rare to find good service these days, and I would give 10/10 for reliability, professionalism, attitude and accountability.
Bottom line is we can count on them!!"
P & D Cox, Merrylands
"Very impressed with the efficiency. Have used your service at least 4 times and having Omega again to connect water tank."
Mr G West, Pymble
"We really appreciated the technician calling beforehand to get an idea of the problem so that he could come equipped with the needed spare part. Altogether a satisfactory job by Omega!"
Mrs Key, Cherrybrook
"The serviceman you sent out was a delight! Clean, efficient and loyal to your company. Taps work perfectly, drain doesn’t smell, outdoor leaking tap fixed. Just joyous."
Mrs Hestelow, Wahroonga
"With such high performance ratings, what else can I say except "Keep up the good work"."
Mrs Batkins, Cherrybrook
"Very happy with the service provided, good advice was given. Friendly and honest approach made it seem like it wasn't just another job. Thank you."
"I bought 2 Hot water Systems from Omega, and I also used Omega a few times for Plumbing Services. There are a few things, that I like about my association, as a Customer of Omega. 1.When you call Omega, you talk to a Human, not a Computer. 2. The call is redirected to a Professional, and very promptly, you as a Customer knows where you stand. 3. The technician calls you on the day of the Service, and advises you, of his whereabouts, and you know very close to the minute, of his proposed arrival. 4. The Technician wears special covers, to ensure a tidy job. 5. Omega still uses the Old School Customer Service in my opinion, as the Customer gets a call after the Service, to get Customer feedback on satisfaction."
Mr Wessels
"As
I mentioned on the phone I would like to say 'thank you' to all concerned with fixing our dangerous gas leak last Tuesday 21/2. We were impressed by how quickly someone -Justin- arrived and how professionally everything was handled. Marcel came that afternoon and connected an emergency tank for us so we had hot water and Justin had also marked out where the digging would be needed so I was able to move plants that were 'precious'. On the Wedneday Martin was here bright and early and got started on the digging, and there was a lot to do! Marcel arrived later and by about 4pm everything was finished and tidied away, the clean up was immaculate and my garden was looking better than before. All three were easy to get along with and professional at all times. Please pass on our thanks to them all."
S Brinch
"We were very impressed by the promptness and on time to our call from the first phone call through your staff were polite and all work was explained."
"A frantic call to Omega Plumbing and Allan Ferguson sent someone around almost immediately. Talk about service!!! Unfortunately, the drain wasn’t only blocked. There was something else causing the problem. Alan himself came around the next morning (it was still raining) and used his mini camera to locate the problem in about half an hour. It was amazing. What could have taken days to find, took minutes with no unnecessary labour costs and no backyard completely dug up!!! The problem was solved and three years on we have had no further trouble.
"Omega Plumbing looks after everything for us – they even clean and check gutters yearly, advising if and when they need repair. Alan even arranged for someone to reseal our leaking shower recess. The boys are always efficient and friendly and the prices are very competitive. I would highly recommend them to anyone."
"Hi there, just wanted to let Omega Services know how easy you guys are at getting something fixed. We called due to a HWS failing. From the person who answered the call to the trades persons that came the next afternoon. Thomas. R who in particular was excellent in a quick diagnoses (knackered) to the different options available. From the time he arrived (5 mins early) to the HWS being removed, drained, a new one delivered & installed was about 2.5 hrs, which was unbelievable.
Thank you very much Thomas, you explained everything and didn't push is one way or another. Very happy with the professional service from start to finish. Will use in the future when required."
D Hudson
"Great service and advice, a real professional helping me solve my plumbing issues. Every tradesman should work like Damien."
S Emmett, Merrylands
For all your plumbing, drain, hot water and electrical needs in Merrylands call and speak with Omega Services today.
Excellent service, Keelan was very helpful and really well mannered and nice to deal with.